T-Mobile

Sr Business Analysis Manager

T-Mobile$96K — $174K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 7 years of experience or an advanced degree with 5 years of related work experience.
  • 7-10 years of analytics experience using quantitative approaches to solve problems.
  • Proficiency in data visualization tools like Tableau or Power BI.
  • Advanced analytics skills, including SQL for complex datasets and research.
  • Preferably familiar with Python, R, Go, or similar languages for data science.
  • Strong documentation skills for building case files for legal reviews.
  • Experience with T-Mobile's billing systems and B2B contract structures is a plus.

Responsibilities

  • Conduct revenue assurance audits on billing, contracts, and pricing to identify leakage patterns.
  • Perform forensic analysis on escalated revenue and asset risk cases.
  • Apply advanced data analysis techniques to detect billing anomalies and compliance gaps.
  • Maintain operational risk inventory and support escalation governance workflows.
  • Document evidence and coordinate findings with Finance, Legal, and Corporate Investigations.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Employee stock grants and stock purchase plan.
  • 401(k) with company matching contributions.
  • Generous paid time off, totaling about 4 weeks per year for full-time employees.
  • Educational benefits including tuition assistance and college coaching.
Full Job Description
Job Overview Leads revenue assurance and operational risk functions for T-Mobile for Business (TFB), identifying and quantifying revenue leakage, billing discrepancies, and asset exposure across the B2B portfolio. Partners with Finance, Legal, and Corporate Investigations to detect, document, and remediate financial risk. Serves as the primary analytical engine for GRC Pillars 01 and 05 within the TFB Governance framework. Job Responsibilities: • Conduct revenue assurance audits across TFB billing, contracts, and pricing — identify leakage patterns, quantify exposure, and develop remediation recommendations for segment leadership and Finance. • Perform forensic analysis on escalated revenue and asset risk cases — develop findings, document evidence, and coordinate case disposition with Finance, Legal, and Corporate Investigations. • Apply advanced data analysis techniques to detect billing anomalies, pricing exceptions, and contract compliance gaps across the TFB portfolio; translate findings into actionable reporting for governance leadership. • Maintain the operational risk inventory, track asset exposure and SLA adherence, and support escalation governance workflows for Pillar 05. • Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required) • Acceptable areas of study include Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required) • 7-10 years Analytics experience solving analytical problems using quantitative approaches • Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.) • Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research • Experience with Python, R, Go or similar statistics or data science language preferred. (Required) • Advanced proficiency in Excel and data analysis; experience with Salesforce or comparable enterprise CRM (Preferred) • Demonstrated ability to identify patterns of financial anomaly and communicate findings clearly to non-technical stakeholders (Preferred) • Strong documentation discipline — ability to build structured case files and evidence packages suitable for Legal or IA review (Preferred) • CFE (Part 1 minimum), CIA, or CRMA — or active pursuit of one of these designations (Preferred) • Experience with T-Mobile billing systems, B2B contract structures, or partner channel operations(Preferred) • Prior work in fraud investigation, audit, or compliance in a B2B enterprise environment (Preferred) • Familiarity with GRC frameworks and internal audit standards (Preferred) Knowledge, Skills and Abilities: • Advanced Analytics (Required) • Business Acumen (Required) • Data Analysis (Required) • Data Storytelling (Required) • Data Visualization (Required) • Executive Presence (Required) • Financial Modeling (Required) • SQL Database Queries (Required) • Stakeholder Management (Required) • Strategic Thinking (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $96,700 - $174,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ361246¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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