Royal Caribbean Group

Sr. Analyst, Program Management

Royal Caribbean Group • $80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years in portfolio management, program reporting, or data analytics.
  • Experience with cross-functional portfolios in technology or construction environments.
  • Skilled in converting data into actionable insights and executive narratives.
  • Strong analytical skills to identify risks, performance gaps, and improvement opportunities.
  • Bachelor's degree in IT, Business Analytics, or a related field.

Responsibilities

  • Develop and enhance portfolio reporting for Newbuild, Destination, and Dry Dock.
  • Prepare status views and dashboards for governance routines.
  • Analyze portfolio data to find trends and delivery blockers.
  • Translate data into insights for stakeholders and leadership.
  • Support teams with data analysis and governance practices.

Benefits

  • Opportunity to work in a dynamic, fast-paced environment.
  • Involvement in Continuous Improvement and modernizing reporting.
  • Cross-functional collaboration within diverse teams.
  • International travel opportunities for field work.
  • Onsite role in the vibrant location of Miramar, Florida.
Full Job Description
The Royal Caribbean Group's IT - Shipboard Newbuild Team has an exciting career opportunity for a full time Sr. Analyst, Program Management reporting to the Manager, Program Management.

The position is onsite and based in Miramar, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary:

Senior Analyst, Mission Control supports portfolio management for the Product Construction organization by delivering data analytics, insights, reporting, AI enablement, and tool governance needed to manage work across Newbuild, Destination, and Dry Dock portfolios. The role reports to the Program Manager, Mission Control and serves as a central analytical partner for program and project teams, converting portfolio data into actionable intelligence that improves visibility, prioritization, delivery confidence, and executive decision-making.

The Senior Analyst works across all Product Construction groups to maintain portfolio reporting standards, develop performance insights, support AI-enabled analysis, improve tool adoption, and ensure consistent data quality across programs. This role partners with program managers, project managers, analysts, product teams, finance partners, and delivery leaders to identify portfolio trends, surface risks and dependencies, track progress against key milestones, and provide clear reporting for leadership review.

The role is responsible for strengthening the Mission Control operating model by building repeatable reporting processes, supporting portfolio governance routines, improving how teams use data to manage delivery, and helping align portfolio-level insights with business outcomes. The Senior Analyst also contributes to continuous improvement efforts that modernize reporting, expand analytics capability, and increase the effective use of automation and AI across the Product Construction delivery lifecycle.

Essential Duties and Responsibilities:

Portfolio Reporting and Governance
  • Develop, maintain, and improve portfolio reporting across Newbuild, Destination, and Dry Dock product construction groups.
  • Support Mission Control governance routines by preparing accurate status views, portfolio dashboards, risk summaries, dependency tracking, and executive-ready reporting.
  • Ensure reporting standards, definitions, and data inputs are applied consistently across programs and project teams.


Data Analytics and Insights
  • Analyze portfolio data to identify trends, risks, delivery blockers, resource constraints, financial indicators, and opportunities for corrective action.
  • Translate complex data into clear insights, narratives, and recommendations for program managers, delivery leaders, and executive stakeholders.
  • Define and monitor performance indicators that improve portfolio visibility, predictability, and delivery accountability.


AI, Automation, and Tools Enablement
  • Support the adoption of AI-enabled capabilities, automation, and reporting tools that improve portfolio management efficiency and decision quality.
  • Partner with teams to improve data capture, dashboard usability, reporting workflows, and tool discipline across the Product Construction portfolio.
  • Identify opportunities to reduce manual reporting effort through standardized templates, automated data flows, and repeatable analytical processes.


Cross-Functional Portfolio Support
  • Support program and project teams across Newbuild, Destination, and Dry Dock with reporting, data analysis, portfolio reviews, and leadership readouts.
  • Act as a liaison between Mission Control, product construction teams, finance partners, and delivery stakeholders to align portfolio data with business priorities.
  • Prepare materials that support decision-making, escalation management, prioritization discussions, and executive action tracking.


Continuous Improvement
  • Improve portfolio reporting processes, data governance practices, and delivery management routines.
  • Document reporting standards, dashboard requirements, analytical methods, and tool usage guidance for repeatable adoption across teams.
  • Contribute to Mission Control process maturity by identifying gaps, proposing improvements, and helping implement scalable operating practices.


Qualifications:
  • 3-6 years of professional experience in portfolio management, program reporting, data analytics, business analysis, project controls, or related IT delivery functions.
  • Experience supporting complex, cross-functional portfolios in a fast-paced technology, hospitality, construction, shipboard, destination, or infrastructure delivery environment.
  • Strong ability to convert data into insights, executive narratives, visual reporting, and recommendations that support portfolio governance and leadership decision-making.
  • Proven analytical and quantitative skills, including the ability to use metrics, trends, and portfolio data to identify risks, dependencies, performance gaps, and improvement opportunities.


Education:
  • Bachelor's degree in Information Technology, Business Analytics, Data Analytics, Computer Science, Project Management, Business Administration, or a related field.


Skills and Abilities:

  • Experience with portfolio reporting, program governance, project controls, performance dashboards, and executive status materials.
  • Strong proficiency with data analytics, visualization, reporting, and productivity tools used to manage portfolio performance and delivery insights.
  • Ability to support AI-enabled analysis, automation, and digital tools that improve reporting efficiency, insight generation, and decision support.
  • Ability to interpret complex portfolio data and communicate insights clearly to technical, non-technical, and executive stakeholders.
  • Experience coordinating with program managers, project managers, analysts, product teams, finance partners, and delivery stakeholders.
  • Strong understanding of project delivery lifecycles, milestone tracking, risk and issue management, dependency management, and executive action tracking.
  • Ability to build repeatable reporting processes, maintain data quality, document standards, and drive consistent tool adoption across teams.
  • Experience supporting IT infrastructure, product construction, shipboard, destination, newbuild, or dry dock delivery environments preferred.
  • Strong written and verbal communication skills, including the ability to develop concise executive summaries, portfolio views, and recommendation-based reporting.


Certifications: PMP, PMI-PBA, Lean Six Sigma, Agile, data analytics, business intelligence, or AI-related certifications are preferred.

Financial Responsibilities
  • Support portfolio-level financial visibility through reporting, trend analysis, and coordination with program, project, and finance stakeholders.
  • Maintain reporting views that track budget status, forecast indicators, funding needs, purchase decision points, and cost-related risks across Product Construction portfolios.
  • Provide analytical support to help identify financial variances, delivery impacts, resource constraints, and optimization opportunities.
  • Assist Mission Control and program leadership with consistent reporting of portfolio health, prioritization impacts, and executive action items.
  • Promote disciplined data capture and reporting practices that improve transparency across Newbuild, Destination, and Dry Dock portfolios.
  • Support efficient utilization of portfolio management tools, dashboards, and reporting processes to improve planning and execution visibility.


Physical Demands:

While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 to 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, possibly travel domestic and international, and work in shipboard functions. A high noise level is possible if visiting shipboard or offsite locations.

The role will be required to travel internationally approximately 20% of the time in the field, this could include shipyard, ships or new destinations where the work environment is a heavy construction site where they will be exposed to conditions including noise levels, dust, fumes from paints or sealers, cold or hot temperatures that are distracting and uncomfortable.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

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Learn more about Royal Caribbean Group
Size
10,001 employees
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