Sr. Analyst, Product Management

Royal Caribbean Group • $80K — $95K *

Miami, FL 33186In-Person

Hospitality & Recreation

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

2+ years as a Business Analyst with a Development Pod.
3+ years with software or eCommerce products.
Experience in agile development, requirements management, and project management.
Bachelor's degree in business or technology-related field preferred.
Preferred experience in travel industry e-commerce.
Strong communication skills for synthesizing complex inputs.
Demonstrated capabilities in analytical research and problem-solving.

Responsibilities

Manage and optimize product backlog for customer and business alignment.
Collaborate with internal/external stakeholders to define solutions and resolve conflicts.
Supervise analysis of business needs and system behavior.
Improve the quality of work requests and documentation for the team.
Guide implementation teams to ensure accurate understanding of requirements.
Lead triage and analysis of development and production issues.
Support and mentor other Product Analysts for cohesive solution delivery.

Benefits

Onsite position based in Miami, Florida.
Direct employment with Royal Caribbean Group (no third-party applications).
Potential for career growth and development within a leading travel company.
Opportunities to work collaboratively with diverse teams and stakeholders.

Full Job Description

The Royal Caribbean Group's Global E-Commerce Team has an exciting career opportunity for a full time Senior Analyst, Product Management reporting to the Senior Manager, Product Management.

The position is onsite and based in Miami, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary

The Sr. Product Analyst helps manage products and features for the Royal Caribbean and Celebrity Cruises consumer sites. This role collaborates and assists Product Owners and Product Managers through the product lifecycle, from ideation to delivery and potential optimizations. It is responsible for understanding current business practices and works collaboratively with internal and external business partners including vendors to identify business or system opportunities.

Essential Duties and Responsibilities

Possesses significative knowledge of their product and systems and how they integrate with other applications, services layers, downstream systems, and third-party tools. This helps them uncover and resolve dependencies between new requests and existing functionalities.
Assists in the inception, planning, prioritization and managing of a product backlog that meets customer needs and business strategy.
Collaborates with internal and external stakeholders, including vendors, to meet common goals, define solutions and resolve conflicting issues.
Supervises and helps discover, analyze, and diagram business needs and system behavior using different approaches based on the needs of the feature/request and the team. May lead large/complex estimation activities.
Ensures and improves the quality of work requests for the team (spikes, user stories, bugs) and system documentation.
Leads, directs, and provides business guidance to the implementation pod (lead programmers and testers) to ensure requirements are correctly understood and completed/validated.
Collaborate with other leaders to designs, validate and support complex functional and technical applications and systems.
Leads the triage and criticality analysis of development and production issues/bugs to determine root causes and possible resolutions.
Guides and supervises other Product Analysts, as well as organize and coordinate their work to ensure the delivery of cohesive and unified solutions.

Performs other duties as required, including regular Product Analyst tasks. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge and Skills

2+ years of experience as Business Analyst working directly with a Development Pod.
3+ years of experience with software and/or eCommerce products.
Experience with agile software development processes, requirements management, and project management.
Bachelor's degree in business or technology-related area of study preferred.
Travel Industry e-commerce experience preferred
Strong understanding of multilayered, matrixed organization and establishing clear workflows.
Strong interpersonal and written/verbal communication skills, synthesizing multiple inputs/data points into clear conclusions and recommendations.
A strategic thinker able to structure clear approaches for solving complex, often-times ambiguous problems.
Highly analytical with demonstrated ability to drive modeling, research, analysis, etc.
Strong understanding of eCommerce systems and processes.
Superior organizational skills and ability to monitor, manage, and execute on a variety of tasks and efforts at differing stages of discovery and execution, handle a large request queue, and deliver in a fast-paced deadline-driven environment.
May lead or direct the work of others.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Royal Caribbean Group.

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Learn more about Royal Caribbean Group

Size

10,001 employees

Industry