How you will make an Impact (Job Summary)The Senior Business Systems Analyst - Manufacturing Technology is responsible for partnering with manufacturing, engineering, quality, operations, and IT teams to define, implement, support, and continuously improve technology solutions used across the factory floor. This role serves as the primary business systems liaison for manufacturing technology capabilities, including Manufacturing Execution Systems (MES), ERP/MRP integration, barcode scanning, shop-floor standard work and process planning, factory IT infrastructure, metal fabrication programming software, quality management systems, and data/AI-enabled predictive maintenance initiatives.
This position combines strong business analysis, hands-on application support, requirements definition, solution design, testing, documentation, and change enablement. The role requires the ability to translate manufacturing process needs into scalable technology solutions while providing reliable day-to-day support for plant operations and production-critical systems.
What you can expect in this role (Job Responsibilities)While each day brings new opportunities at SPX, your core responsibilities will be:
- Lead manufacturing technology solutioning and business analysis for plant operations:
- Partner with manufacturing, engineering, quality, maintenance, and operations stakeholders to capture business requirements, document process pain points, and translate needs into practical technology solutions.
- Support MES implementation and enhancement efforts, including requirements definition, fit/gap analysis, functional design, testing, deployment readiness, training support, and post-go-live stabilization.
- Define and document shop-floor standard work and process planning requirements that enable consistent execution, data capture, production visibility, and continuous improvement.
- Support ERP/MRP and manufacturing process transformation:
- Analyze and support changes to ERP/MRP-enabled go-to-market and production execution processes for manufacturing plants, including order flow, material planning, routing, production reporting, and operational data handoffs.
- Provide functional support for SAP ERP and related manufacturing business processes, including integration points between ERP, MES, quality, maintenance, and shop-floor systems.
- Assist with data validation, master data readiness, user acceptance testing, cutover support, and business adoption activities tied to manufacturing technology projects.
- Provide shop-floor application and technology support / service delivery:
- Support barcode scanning technology, including requirements, device/process testing, issue triage, user support, and integration with ERP/MES or inventory/production reporting processes.
- Provide first/second level support for factory floor technology such as production PCs, monitors, scanners, printers, terminals, and related shop-floor peripherals in partnership with infrastructure and endpoint support teams.
- Support factory IT infrastructure needs by helping identify operational requirements, coordinate issue resolution, and ensure technology solutions are reliable for production environments.
- Support metal fabrication and production-enabling software:
- Support systems and software used for programming metal fabrication machines, including coordination with engineering, manufacturing, vendors, and IT teams to resolve issues and improve process reliability.
- Provide business systems support for sheet metal factory operations and metal fabrication processes, with a focus on enabling accurate production execution, traceability, and operational efficiency.
- Provide support for CAM programming for shop floor including nesting software for sheetmetal.
- Support quality management and predictive maintenance capabilities:
- Support QMS deployment and ongoing enhancements, including requirements gathering, workflow support, testing, reporting needs, and business adoption. Experience with EtQ is a plus.
- Partner with maintenance, operations, and data teams to support predictive maintenance use cases and connect factory data needs to broader data and AI strategy initiatives.
- Assist with identifying relevant production, equipment, quality, and maintenance data sources needed for analytics, reporting, predictive insights, and continuous improvement.
- Deliver reliable application support, documentation, and stakeholder communication:
- Provide first/second level response to business support requests, incidents, troubleshooting needs, and project requests for manufacturing technology solutions.
- Develop and maintain business requirements, functional specifications, process flows, test scripts, user documentation, support procedures, and training materials.
- Coordinate with IT, vendors, plant teams, and business stakeholders to prioritize requests, resolve issues, communicate status, and deliver expected outcomes with limited oversight.
- Safeguard company data and support effective system controls, security, data integrity, and compliance practices for manufacturing applications and related processes.
What we are looking for (Required/Ideal Experience, Skills, Education)We each bring something to the table, and we are looking for someone who has:
REQUIRED EDUCATION/EXPERIENCE- 5+ years of experience as a Business Systems Analyst, Manufacturing Systems Analyst, ERP/MES Analyst, or similar IT/business technology role supporting manufacturing operations.
- Experience gathering, documenting, and translating manufacturing business requirements into system capabilities, process designs, functional specifications, test plans, and support procedures.
- Hands-on experience supporting manufacturing applications, shop-floor processes, ERP/MRP-enabled production workflows, or plant operations technology.
- Experience with MES solutioning, MES implementation, or MES business requirements definition.
- Experience supporting SAP ERP or similar ERP systems in a manufacturing environment.
- Experience with barcode scanning technology, shop-floor data capture, production tracking, or inventory/material movement processes.
- Strong troubleshooting, analytical, communication, and stakeholder management skills, with the ability to work across IT, manufacturing, engineering, quality, maintenance, and operations teams.
- Ability to manage multiple priorities, support production-critical issues, and work independently with limited oversight.
PREFERRED EDUCATION/EXPERIENCE- Bachelor's degree in Information Technology, Computer Science, Engineering, Manufacturing Technology, Business, or related field.
- Experience changing or improving ERP/MRP go-to-market, order execution, production planning, or manufacturing plant operating models.
- Experience supporting standard work for factory floor operations, process planning, routing, work instructions, or production execution processes.
- Experience supporting sheet metal manufacturing, metal fabrication, fabrication machine programming software, or similar production environments.
- Experience supporting factory IT infrastructure needs, including shop-floor PCs, monitors, scanners, printers, terminals, network-connected devices, and production support coordination.
- Experience supporting QMS deployments or enhancements; EtQ experience is a plus.
- Experience supporting predictive maintenance, industrial data collection, manufacturing analytics, or Data/AI strategy initiatives.
- Experience working with industrial equipment manufacturers or discrete manufacturing environments.
CERTIFICATION/OTHER SKILLS AND ABILITIES- Strong understanding of manufacturing operations, plant floor processes, production support expectations, and the importance of stable production technology.
- Ability to bridge business and technical teams by explaining operational needs, system constraints, data requirements, and solution options in clear business language.
- Working knowledge of ERP, MRP, MES, QMS, barcode scanning, shop-floor data capture, reporting, and integration concepts.
- Strong documentation skills, including business requirements, process flows, functional designs, test cases, support guides, and training materials.
- Continuous improvement mindset with the ability to identify opportunities to simplify processes, improve data quality, increase visibility, and reduce manual effort.
- SQL/reporting, data analysis, integration, or low-code automation experience is a plus.
- Manufacturing technology project experience using Agile, Waterfall, or hybrid delivery methods is a plus.
What benefits do we offer?We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
