Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to support the success and growth of the digital marketplace business by providing in-depth research, analysis, and actionable insights related to seller performance, marketplace operations, and customer engagement. This includes conducting internal and external benchmarking, reviewing and interpreting seller & customer data, and delivering recommendations that drive improvements across the seller experience and operational efficiency.
The Senior Analyst partners closely with cross-functional teams to support marketplace focused initiatives end-to-end from onboarding and development through execution, administration, and post-implementation review, ensuring best-in-class performance and alignment with broader digital commerce goals. Overall, this role plays a key part in advancing the digital marketplace by identifying opportunities, optimizing seller programs, and enabling data-driven decision-making that enhances both seller success and customer satisfaction.
What You Will Do
Drives the execution of operational plans by designing the tactical steps that must be taken to achieve the goals for a marketplace seller segment
Works to close the gap with competitors and/or exceed customer expectations by executing the plan derived from identified business opportunities across seller performance, catalog readiness, and operational execution
Develops and executes work plans with Marketplace, Digital commerce, and cross-functional teams, raising risks and issues including dependencies on Catalog, Operations, and Technology teams.
Provides insights, competitive intelligence, and data driven recommendations to drive improvement across seller programs, marketplace operations, and customer experience
Maintains Cross functional partnerships with various teams throughout the organization including Business Development, Marketplace Operations, Onboarding, and Technology teams.
Presents marketplace initiatives, seller performance trends, and operational insights to selling partners and key internal stakeholders.
Minimum Qualifications
- Bachelor’s degree in business administration, Marketing, Finance, or related field (or equivalent work experience in related field) or equivalent years of experience in lieu of education requirement, if applicable
- 4 years of experience in online/retail merchandising or business operations
Preferred Skills/Education
- Experience in a corporate setting
- Experience in retail
Benefits
· 401k with up to 4.25% match
· Discounted Employee Stock Purchase Plan (15% discount of strike price)
· Tuition-Free Education
· 10-week Maternity/Parental Leave
· 10% Associate Discount
For information about our benefit programs and eligibility, please visit .
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