Sr. Analyst, Customer Collaboration

Novolex

$83K — $139K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS required, preferably in sales, planning, or operations management.
  • 5+ years of experience in sales, business, or supply chain.
  • Experience with Food Service Distribution Broadliners like Sysco is advantageous.
  • Proven ability to build and maintain customer relationships.
  • Strong organizational skills to manage multiple projects simultaneously.
  • Ability to work independently and deliver results without direct supervision.
  • Excellent oral and written communication abilities.
  • Demonstrated analytical and financial competencies.
  • Proficient in SAP, JDA, and Microsoft Office.

Responsibilities

  • Directly engage with strategic customers on forecasting and supply needs.
  • Identify and resolve supply-related product issues proactively.
  • Enhance service levels and improve customer supply scorecard ratings.
  • Collaborate with customers to optimize supply costs and inventory turnover.
  • Contribute significantly to new product launches throughout the development cycle.
  • Communicate weekly with customers regarding forecast changes and supply constraints.
  • Analyze sales trends to forecast needs and mitigate supply disruptions.
  • Address production, packaging, and procurement challenges affecting supply capability.

Benefits

  • 401(k) plan with company match
  • Comprehensive medical, dental, and vision insurance
  • Flexible spending and health savings accounts
  • Paid vacation and sick days
  • Paid parental leave
  • Paid holidays
  • Wellness program
Full Job Description
Job Description

Summary:

Provide a supply chain leader to partner with the supply chains of strategic, cross-business unit customers to improve service levels through direct contact and data exchange.

Job Description:
  • Directly interface with strategic customers on forecast and supply.
  • Resolve supply-related issues for products.
  • Improve service and customer supply scorecard ratings.
  • Work with the customer to improve supply costs and inventory turns.
  • Plays a key role in new product launches from concept to completion.
  • Interface weekly with customers to understand forecast changes, service and supply constraints, and communicate throughout the Novolex organization.
  • Analyzes past and present sales and trends to anticipate needs and prevent constraints.
  • Resolve new business opportunities for products.
  • Resolve production, packaging, and procurement issues that interrupt Novolex's ability to supply product.


Qualifications:
  • BA/BS required with emphasis in sales, planning, or operations management preferred
  • 5+ years of sales, business, or supply chain experience
  • Experience working with Food Service Distribution Broadliners (Sysco, GFS, USF, Ed Don, etc.) a plus
  • Ability to establish and maintain direct customer relationships
  • Ability to organize and manage multiple projects simultaneously
  • Ability to work independently
  • Strong oral and written communication skills
  • Strong analytical and financial skills
  • Strong computer literacy - SAP, JDA, and Microsoft Office preferred


A reasonable estimate of the current range is $83,000 - $139,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program

#INDSalaried

#LI-TM1

Formerly Pactiv Evergreen

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