Lowe’s

Sr. Account Manager

Lowe’s$74K — $124K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or related field, or 8+ years of sales experience without a degree
  • 4+ years of relevant professional sales experience or strategic account management
  • Experience in Business to Business selling, preferably in construction or home improvement
  • Strong communication skills for engaging with customer accounts
  • Proficiency in Microsoft Office Suite and CRM technology

Responsibilities

  • Drive Pro sales for assigned portfolio through market research and lead generation
  • Conduct regular site visits to assess customer product needs and take orders
  • Negotiate pricing and terms during customer meetings
  • Research district-level pro customer opportunities for focused pursuit
  • Develop and implement strategic plans for assigned accounts
  • Collaborate with District and Store Managers to boost pro sales
  • Conduct 12-15 planned weekly sales calls to review various operational schedules
  • Apply a consultative selling approach for ongoing customer engagement
  • Build strong relationships with key decision-makers and stakeholders
  • Utilize selling tools and programs for effective customer solutions
  • Provide weekly updates to District Managers on sales performance and opportunities
  • Ensure alignment with merchandising team for optimal product offerings

Benefits

  • Comprehensive health, dental, and vision insurance
  • Paid time off including vacation, holidays, and volunteer days
  • 401(k) retirement plan with company matching funds
  • Tuition assistance and support for continuing education
  • Employee discounts and various wellness programs
  • Business Travel Accident insurance and Employee Assistance Program
  • Maternity and Parental leave options
  • Adoption assistance and training scholarships
  • Potential for annual bonuses and stock purchase plans
Full Job Description
Purpose of Role:
The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Additionally, the Pro Sales Manager will attend tradeshows, conduct jobsite/customer office visits in an effort to introduce more product categories, promotional pricing, key product solutions and close sales.

Responsibility Statements:
• Drive Pro sales for assigned and Prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, meeting with clients/customers on a regular basis in their place of business, jobsites and tradeshows.
• Schedule regular visits to worksites to determine to identify if additional product is needed, take order, work with store to fulfill the order.
• During customer meetings, negotiate pricing and contract terms in order to close sales.
• Conducts district level research of pro customer opportunities to find the highest opportunity customers to pursue.
• Works with assigned accounts and pulls together all relevant information to create an effective strategy to deploy for their assigned accounts.
• Works cross-functionally with District Managers and Store Managers to bring the services and products needed to increase pro sales, with each of the PSMs customers.
• Meets the highest level purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor specific trade shows, board of director vendor approval meetings, etc.
• Conducts 12-15 sales calls each week to review products, production schedules, planning schedules, delivery timing and new product introductions; ensuring these sales calls are scheduled 1-2 weeks in advance.
• Applies a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling on-going follow-ups with sales opportunities.
• Builds strong working relationships with District Managers, Store Managers, Regional Vice Presidents.
• Uses all relevant selling tools, selling programs and fulfillment channels to bring the most effective solutions that will most benefit their pro customer.
• Updates District Manager on a weekly basis in regards to sales and customer opportunities, wins and sales performance, including yearly planned sales.
• Influences the District Manager and store managers in regards to service levels and in stock levels needed to assist specific customer needs.
• Works cross functionally with district and regional based merchandising team members to ensure the proper and most relevant products related to their managed account customers.
• Communicates effectively with Regional Pro Sales Director and Divisional Sales Director.
• Researches and analyzes the market to ascertain competitive service levels, Pro programs, and price ranges in order to leverage trends and better serve customers.
• Integrates with customer's accounting and business operations practices to best support and integrate processes between Lowe's and customer's purchasing and accounting systems.

REQUIRED EDUCATION/EXPERIENCE:
• Bachelor's Degree in Business or related field and 4+ years relevant professional sales experience OR 8+ years relevant professional sales experience in lieu of degree
• Experience selling products and services to strategic accounts and/or Business to Business selling
• Strong communications skills to interact with customer accounts
• Working knowledge of Microsoft Office including Excel, Teams
• Experience with CRM technology
PREFERRED EDUCATION/EXPERIENCE:
• Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry

Pay Range: $74,600.00 - $124,500.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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