Sr Account Manager Distribution - East Coast
YOUR ROLE
This position focuses on managing major transportation OEM and harness maker accounts with support of regional distributors. The ideal candidate will possess proven experience in growing customer book of business, strategies and problem solving, with a strong focus on customer satisfaction. Candidate is expected to act with sense of urgency and provide timely follow up to all customer inquiries. Excellent communication skills, self-confidence, and ability to strengthen the customer relationship and intimacy are a must.
In your daily job you will:
- Lead account growth while managing the customer relationships and voice of the customer.
- Create customer strategies through detailed value propositions maximizing booking, revenue and profitability achieving Aptiv metric and objectives.
- Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).
- Establish proactive communication and relationship that promotes confidence and trust.
- Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
- Create and drive deployment of strategic plan for the account.
- Interacting with the customer purchasing, engineering and program management teams.
- Identify business development opportunities.
- Coordinates and monitors pricing, quotations, business proposals and ‘win-or-lose’ feedback.
- Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
YOUR BACKGROUND
Key skills and competencies for succeeding in this role are:
Must Haves (Minimum Qualifications):
- 5+ years experience working in the electronic components industry.
- Bachelor's degree in Business or Engineering or equivalent degree.
- Ability to forge customer relationships with purchasing, engineering, & business teams of our customers.
- Persistence to achieve revenue & profit goals.
- Ability to compile and present business cases for leadership approval.
- Business acumen including negotiation skills and understanding of financial business cases.
- Self-starter in learning the CS product portfolio and unique design features' value proposition for communication with customers. – (ability to diff products) application and design.
- Proven ability to work autonomously, manage large & varied work load, set priorities and close.
- Ability to read a production print and answer basic product questions without involving engineering.
- Enough technical competence to be able to present the CS product portfolio to customers without engineering or product line manager involvement.
- Ability to answer basic product performance questions (current rating, voltage range, temperature range, etc.).
- Travel required 50%.
Nice to Haves (Preferred Qualifications):
- Master's degree in Business Administration or Engineering or Equivalent degree
- 8+ years’ experience working in the electronic components industry.
- Long term agreements. Negotiations.
- Strong results-orientation and execution characteristics.
- Excellent oral and written communication skills with a strong ability to work with a team.
- Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently.
- Resourcefully innovate and adapt in a rapidly changing environment.
YOUR BENEFITS AT APTIV:
- Private health care effective day 1 of employment
- Life and accident insurance
- Paid Time Off (Holidays, Vacation, Designated time off, Parental leave)
- Relocation assistance may be available
- Learning and development opportunities
- Discount programs with various manufacturers and retailers
- Recognition for innovation and excellence
- Opportunities to give back to the community
- Tuition Reimbursement
- Adoption Assistance
- Fertility Coverage
APPLY TODAY, AND TOGETHER LET’S CHANGE TOMORROW!
#LI-MM2
