Westlake Chemical Corporation

Specialist Technical Training, Roofing - Dallas, Texas

Westlake Chemical Corporation$70K — $95K *
US-AnywhereRemote in Dallas, TX
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Advanced knowledge of roofing installation processes
  • Knowledge of standard building practices
  • Specific knowledge of building and wind codes
  • Strong written and oral communication skills
  • 6-8 years of experience in construction or related fields
  • Ability to read technical documents and blueprints
  • Proficient in Microsoft Office applications

Responsibilities

  • Prepare installation guides and training materials
  • Develop training methodology for classroom and field programs
  • Train installation crews on installation techniques
  • Act as technical subject matter expert on product inquiries
  • Manage daily issues and collaborate with sales for solutions
  • Provide feedback on product development and enhancements
  • Support warranty claims and customer complaints

Benefits

  • Opportunity to travel across North America
  • Engagement with cutting-edge roofing products
  • Hands-on training development opportunities
  • Collaboration with varied teams including sales and marketing
  • Mentoring and support from industry professionals
Full Job Description
SUMMARY

The Technical Services Manager will serve as the technical subject matter expert and be responsible for responding to technical, installation and product related questions. This position will also be responsible for the development and implementation of both classroom and field installation training programs for our products. Product responsibility includes: Concrete roof tile (Newpoint Concrete Roof Tile), Clay roof tile (US Clay Tile), Stone coated steel (Unified Steel), Polymer roof tile (Davinci Roofscapes) and WRBP Roofing Components Division.

**Ideal candidate will be located in Dallas, TX.**

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:
  • Prepare and execute installation instructions, guides, videos and other tools for use in the field
  • Develop product training methodology for classroom and field installation training
  • Train installation crews on proper installation technique
  • Train customers and sales personnel on proper installation technique
  • Serve as the technical subject matter expert for product knowledge, building code and installation questions and inquiries
  • Manage day-to-day issues and work with sales to ensure solutions are achieved
  • Analyze and provide feedback concerning product development and pricing
  • Responsible for creating the strategies for providing product and installation support and training across North America
  • Provide feedback to Product Management, R&D, engineering and quality about product defects, design issues, potential product enhancements and new ideas that solve pain points during installation
  • Collaborate with Customer Care as needed to support warranty claims and customer complaints
  • Work closely with marketing teams for preparation of displays for trade shows as needed
  • Up to 60% travel required with 2-3 overnight stays per week.


EDUCATION, EXPERIENCE AND QUALIFICATIONS
  • Advanced knowledge of roofing installation processes
  • Knowledge of standard building practices
  • Specific knowledge of building and wind codes in assigned territory
  • Written and oral communication and presentations skills
  • Proven ability to interact and communicate with persons of various backgrounds and knowledge levels in order to promote products, and proper installation practices
  • Skilled mechanical abilities
  • Ability to read, interpret and comprehend technical documents such as: installation instructions, architectural blueprints, construction plans, product specifications and building codes
  • Ability to work independently with minimal supervision, yet have the ability to lead and work as part of a team
  • Ability to construct training decks as needed using common tools, building techniques, and materials
  • 6-8 years of experience with construction, building materials, building science or related fields
  • Working knowledge of Microsoft Office applications, such as Outlook, Word, Excel, and PowerPoint


PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate as normally based in an office. Some of the work may be required in the operating units and job sites which can require usage of required PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel and auto travel is required.

About Westlake Chemical Corporation

Westlake Chemical is an international manufacturer and supplier of petrochemicals and fabricated products that enhance the daily lives of people around the planet. The tires we ride on, the plastic wrap that keeps our meats and produce fresh, the pipes that are essential to ensuring clean water, the frames that secure our windows and doors, Westlake plays a vital role in supplying the building blocks for these products and many more.

Westlake Chemical Corporation Careers

Join the dynamic team at Westlake Chemical Corporation, a premier global chemical company that stands at the forefront of innovation and leadership in the industry. As a leader in sustainable chemical solutions, there has never been a better time to explore career opportunities with us.

Work You’ll Do

At Westlake Chemical Corporation, you will be part of a culture that thrives on growth, innovation, and leadership. Our team is committed to transforming the chemical industry through high-performance products and sustainable practices. Engage in a career where you can lead projects that not only enhance our company’s performance but also contribute positively to the environment.

Join Our Market-Leading Team

Become a part of a team that is revered for its innovation, diversity, and expertise in the chemical sector. Westlake Chemical offers a variety of job opportunities and employment paths, including full-time positions and internships, which allow you to develop your skills and advance your career in a dynamic and supportive environment.

Innovative Work

Our professionals at Westlake Chemical are encouraged to drive change and deliver solutions that make a real impact. From your first day, you’ll collaborate with a global team of experts dedicated to upholding the highest standards of quality and efficiency.

Career Development and Benefits

Westlake Chemical is dedicated to the professional growth of its employees. We offer unmatched training, development programs, and leadership courses to ensure you have the tools needed to succeed. Our benefits package is designed to support the diverse needs of our workforce, including health, retirement plans, and wellness programs.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, Westlake Chemical Corporation offers a range of career paths in areas such as research, operations, marketing, and management. Our hiring process is straightforward and respectful, aiming to match your skills and interests with the right opportunities within our company.

Internship Programs

Kickstart your career with Westlake Chemical’s internship programs. Gain hands-on experience, valuable insights, and the opportunity to engage in meaningful work that contributes to our mission of innovation and quality.

Networking and Professional Growth

At Westlake Chemical, we believe in fostering a network of professionals who are eager to push boundaries and think outside the box. Our collaborative environment encourages networking and idea-sharing, which are key to personal and professional development.

Join Our Team

Search open positions that align with your career ambitions. We are looking for passionate, curious, and innovative team players who are ready to make a difference.

Stay Connected

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Diversity and Inclusion

We are committed to creating a diverse and inclusive work environment where everyone is respected, contributions are valued, and opportunities are equal.

Explore Careers at Westlake Chemical Corporation

Discover the exciting and rewarding career opportunities awaiting you at Westlake Chemical. See how far your ambition can take you within a company that prides itself on its commitment to innovation, leadership, and sustainable growth.

Search Westlake Chemical Jobs

Ready to take the next step in your career? Explore the positions available and join a team that’s shaping the future of the chemical industry.
Learn more about Westlake Chemical Corporation
Size
14,550 employees
Market Cap
$13.2 billion
Industry
Net Income
$330 million
Founded
1986
5 Year Trend
+18.3%
Revenue
$7.5 billion
NASDAQ

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