Specialist, Payroll and Benefits Administration

Alcohol and Gaming Commission of Ontario

$74K — $87K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in business and/or 3+ years of relevant experience in payroll and benefits administration.
  • Expert knowledge in payroll compliance and reporting in a unionized environment with defined benefit pension plans.
  • Thorough understanding of payroll, pension, and benefits legislative requirements.
  • Knowledge of applicable benefit types, payroll software, and records management practices.
  • Strong mathematical and problem-solving skills for payroll discrepancy resolution.
  • Excellent attention to detail and high accuracy in work.
  • Strong communication skills to work effectively with all levels of the agency.

Responsibilities

  • Process scheduled and ad hoc payroll runs accurately and on time.
  • Prepare reconciliations and monitor third-party payments; resolve issues accordingly.
  • Generate reports for monitoring and management purposes.
  • Respond promptly to payroll inquiries from management and employees.
  • Handle pension and insured benefits transactions in a timely manner.
  • Update payroll systems and benefits provider portals regularly.
  • Reconcile payroll deductions with benefit providers' invoices and resolve discrepancies.

Benefits

  • Generous time-off policy, including 2 volunteer days.
  • Defined benefit pension plans for financial security.
  • Comprehensive health, dental, and vision plans with 100% employer-paid premiums.
  • Well-being credits for gym memberships and therapy support.
  • Employer-paid top-up for parental leave.
  • Professional development opportunities and reimbursement for memberships.
  • 24/7 confidential support through an Employee Assistance Program.
  • Convenient office location near the subway with paid onsite parking.
Full Job Description
Position Title:

Specialist, Payroll and Benefits Administration

Employment Type:

Existing Vacancy:

Permanent, Full-Time

Yes

Division/Branch:

Finance and Risk Management Division / Controllership

Application Deadline:

August 28, 2026

Pay Level:

7

Pay Range:

$74,435 to $87,573

Work Location:

Head Office, Toronto, ON ; (In-Office)

The AGCO is looking for a seasoned Payroll and Benefits Administration Specialist ('Specialist') to join their team. Reporting to the Manager, Payroll and Benefits Administration ('Manager'), the position will be responsible for providing payroll, benefits, and pension services in accordance with federal and provincial legislative requirements, as well as the relevant directives, policies, and procedures. These services include processing bi-weekly payroll, payroll year-end and benefits, including pension administration and related reconciliations, reporting, and remittances. In addition, this position will act as a subject matter expert on all payroll and benefits, including pension-related activities, to ensure that they are handled accurately, timely, and with a customer-centric approach. The position will be an integral part of the Branch, working in collaboration with others, and would serve as backup for the Analyst, Payroll and Benefits Administration, as required.

What You Will Do:
  • Process the organization's scheduled and ad hoc payroll runs timely and accurately.
  • Prepare reconciliations and monitor payments to third parties and resolve issues.
  • Prepare required reports for monitoring and management reporting.
  • Respond to payroll queries from management and employees by providing prompt and appropriate responses based on the queries.
  • Process transactions related to pension and insured benefit coverage in a timely manner (enrolments, terminations, changes, etc.).
  • Perform information updates to the payroll system, pension, and the benefit providers' portals.
  • Reconcile payroll deductions and the benefit providers' invoice and resolve discrepancies.
  • Remain abreast of requirements from legislation, directives, policies, and procedures to ensure compliance, as well as changes to the payroll processing system.
  • Perform regular and annual review of the operating procedures and submit changes for approval.
  • Work on process improvements and innovations and provide recommendations.
  • Participate in the branch, division, and organization-wide working groups.
  • Provide branch program support as required.

You Have:
  • Post-secondary education in business and/or 3+ years of relevant experience administering payroll and benefits.
  • Expert knowledge in payroll compliance and reporting in a unionized environment with defined benefit pension plans.
  • Thorough knowledge of payroll, pension, and benefits legislative and other requirements.
  • Sound knowledge of:
    • applicable benefit types (e.g., health, dental, pension, etc.).
    • payroll software application
    • records management principles and practices
  • Knowledge of accounting principles, practices, and procedures as related to the payroll, pension, and benefits processing.
  • Strong mathematical and problem-solving skills to investigate and resolve discrepancies in payroll.
  • Excellent attention to detail with a high degree of accuracy.
  • Strong communication skills to establish and maintain effective working relationships with all levels of the agency and the payroll service provider.
  • Eligibility to work in Canada and the ability to successfully complete a criminal background check.

Nice to Have:
  • A Payroll Compliance Practitioner (PCP) designation or proof of working towards the designation (Payroll Leadership Professional (PLP) designation awarded or near completion would be an asset).

What we offer

The AGCO provides a comprehensive range of benefits and programs (subject to eligibility), including:
  • Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
  • Defined benefit pension plans to secure your financial future.
  • Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
  • Well-being credits to support gym memberships, therapy, financial planning, and more.
  • Employer-paid parental leave top-up.
  • Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
  • 24/7 confidential support through our Employee Assistance Program.
  • Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.

Please note that only applications submitted through the Applicant Tracking System will be accepted.

We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of the hiring process. All applications will be reviewed and evaluated by our Human Resources team and hiring managers.

Similar Jobs

More Jobs at Alcohol and Gaming Commission of Ontario

More Business Services Jobs

Find similar Specialist, Payroll and Benefits Administration jobs: