Specialist, Integrated Logistics Support Engineering
Rochester, New York
Full Time
Job Schedule: 9/80 Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off
As an Integrated Logistics Support Analyst (ILS Analyst) at our company you will leverage and develop your skills to deliver, oversee, and present lifecycle maintenance solutions for external (military, civilian & international) and internal customers.
The qualified candidate will become a Subject Matter Expert (SME) on the maintainability and maintenance support of the company's Communication Systems tactical radio and VSAT products. ILS Analysts regularly use data-driven models to develop custom spares lists, hardware provisioning, perform hardware maintainability analysis, perform Maintenance Task Analysis (MTA), Level of Repair Analysis (LORA), and develop overall Integrated Logistics Support Plans (ILSP), and other reports in accordance with customer requirements.
The Integrated Logistics Support Department is dedicated to delivering customer-focused maintainability data and plans with accuracy and flawless execution. In the position you and your colleagues will utilize customer feedback and input from inter-departmental partners to assess customer needs for current and future customer support needs. To provide efficient and effective customer service, The company's ILS Analysts collaborate with internal business partners in product management, engineering, and publications to develop customer maintenance data. For example, ILS Analysts partner with publication writers to assist in developing Intermediate Maintenance Manuals.
The preferred candidate is an independent worker with strong collaboration skills. The most successful ILS Analysts have mechanical aptitude, extremely detail oriented, and enjoy working with data.
Essential Functions:
Deliver ILS data and contractually required reports per program or customer requirements
Manage projects or processes with general supervision.
Communicate with contacts inside and outside of own department to explain and interpret ILS processes, practices, and procedures.
Recommend enhancements to systems and processes.
Work to achieve operational targets for specific programs and projects with moderate impact on departmental results.
Ability to pass a background check and to obtain a US Secret level clearance.
Qualifications: Bachelor's Degree and minimum 4 years of prior relevant ILS experience. Graduate Degree and a minimum of 2 years of prior related ILS experience. In lieu of a degree, minimum of 8 years of prior related ILS experience.
Preferred Additional Skills:
Prior work experience in Integrated Logistics Support, electronics/radio maintenance, reliability engineering
Knowledge of the company's/RF Communications (PRC-163, PRC-167, PRC-160, AN/PRC-117G, AN/PRC-152A, AN/PRC-150) and VSAT terminal products
Knowledge of reliability-centered maintenance tasks - spare part analysis/forecasting, provisioning, MAC/MTA, LORA, ILSP
Experience and/or certifications in Lean Six-Sigma continuous improvement
Advanced proficiency in Microsoft Excel
Professional communication skills - comfortable with preparing written reports and occasionally presenting to customer groups
Knowledge of or experience with business intelligence and analytics software such as Microsoft Power BI
Skilled in inter-departmental collaboration, for example working with Engineering and Product Service to solve Client problems
Adept at analyzing processes or challenges and strategizing to develop effective solutions
Proven success working in collaborative environment
Requires practical knowledge of job area typically obtained through advanced education combined with experience.
