This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Mondays & Wednesdays) per week. Remote internal associates may also be considered.
The Cyber Security Operations Center’s Innovation and Integration (CSOC-INI) team transforms emerging ideas into secure, production-ready capabilities that advance cyber defense. Across agentic solutions, modern application engineering, platform foundations, and security data engineering, we translate complex operational needs into scalable, observable outcomes.
This is a high-impact opportunity to build the secure production backbone for agentic AI in Cyber Security Operations. In this role, you’ll create and operate the platform capabilities that let agentic solutions run safely and reliably at enterprise scale—from cloud environments, deployment pipelines, and runtime controls to identity, observability, and recovery mechanisms. You’ll partner closely with solution engineers and cyber security leaders to make sure innovative AI services are not just deployable, but governable, resilient, and ready for real-world operations.
Job description
Builds and operates the secure platform foundation that hosts agentic solutions in production for the Cyber Security Operations Center.
Owns environments, deployment automation, runtime controls, identity and access patterns, observability, operational readiness, and service reliability.
Partners closely with agentic solution engineers to provide reusable platform capabilities and to ensure agentic services canbe deployed, monitored, governed, and recovered safely at enterprise scale.
Requirements
• Strong cloud and platform engineering skills
• Experience with infrastructure as code (AWS CDK), CI/CD (GitHub Actions/Harness NextGen), artifact management, and runtime hosting
• Strong knowledge of identity, access control, secrets handling, and service-to-service security
• Experience with observability stacks including logs, metrics, traces, and alerting
• Experience with release controls, rollback patterns, and incident response
• Working knowledge of container/image lifecycle, policy enforcement, and software supply chain security
• Familiarity with AI/agent workloads, especially their runtime, cost, and monitoring concerns
• Ability to standardize platform patterns that can be reused across multiple solutions
• Excellent verbal and written communication skills
• Security Operations experience preferred
Expectations
• Provision and maintain secure, repeatable runtime environments for agentic solutions
• Own deployment pipelines, release guardrails, and artifact promotion practices
• Implement and operate observability, alerting, health checks, and operational dashboards
• Enforce identity, access, policy, and runtime security controls
• Support feature flagging, kill-switch patterns, rollback, and safe recovery mechanisms
• Monitor cost, performance, reliability, and capacity for production services
• Lead incident response for platform or runtime issues and partner on joint triage for solution issues
• Continuously improve platform standards, reusable capabilities, and operational maturity
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Job Description Summary
If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!
As a Cyber Operations professional, you'll be on the front line, protecting Nationwide's members and data! You will be immersed with incident response, cyber strategy and guidance, defense optimization and scanning and exploitation. We'll count on you to provide enterprise services in forensic investigation, attack and penetration, vulnerability scanning and response, cyber defense, security intelligence, security operations and infrastructure risk management.
Job Description
Key Responsibilities:
Responds to cyber incidents using industry recognized methodology, e.g., PICERL (Preparation, Identification, Containment, Eradication, Recovery and Lessons Learned).
Creates uplift of cyber security detection and alerts for ongoing prevention of threats.
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Implements automation and orchestration for the enrichment and handling of cyber security events.
Supports vulnerability management via tools and processes and proactively identify vulnerabilities in the environment.
Assists in the planning and execution of team activities to enrich detection and prevention controls.
Participates in proactive cyber activity (purple teaming, threat hunting, red teaming, etc.) and expands awareness across all aspects of the MITRE ATT&CK framework.
Identifies critical log sources and system events used for creation and tuning of cyber security detections.
Maintains awareness of the cyber threat landscape to assist with the evaluation, enrichment and dissemination for action to protect Nationwide members and environment.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Manager, Risk Leader or above.
Typical Skills and Experiences:
Education: Undergraduate studies in cyber security, management information systems, engineering, math, computer science, data analytics or comparable experience and education strongly preferred. Graduate studies in cyber security, computer science or a related field are a plus.
License/Certification/Designation: Preferred certifications include: Certified Information Systems Security Professional (CISSP), Cisco Certified Network Associate (CCNA), Certified Ethical Hacker (CEH), GIAC Certified Intrusion Handler (GCIH), Digital Forensics Investigation: EnCase Certified Examiner (EnCE) certification, GIAC Strategic Planning Policy and Leadership (GSTRT), GIAC Security Expert (GSE), Certified Cloud Security Professional (CCSP), AWS Certified Cloud Practitioner, AZ500.
Experience: At least three years of experience in technology. Experience in working with operating systems, networking, desktop support, application development, end point security, database management or information security. Successful candidates will have experience configuring and using Windows and Linux/Unix operating systems.
Knowledge, Abilities and Skills: Action oriented and ability to make decisions and recommendations. Aptitude to build partnerships, understand business processes, and set priorities. Solid communication skills. Insurance and/or financial services industry knowledge a plus.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Hybrid to normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 08/21/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision,life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,click here.
This position could be filled within any of the lower 48 U.S. states.
