This role is ideally based in Columbus, Ohio and operates in a hybrid work environment. While local candidates are preferred, highly qualified candidates with the desired skills and experience will also be considered for remote employment.Beyond coordinating corporate citizenship programs and providing operational and reporting support, this role will help advance how Nationwide measures, communicates, and maximizes the impact of its community investments. The ideal candidate brings experience in impact measurement, program evaluation, and data storytelling, with the ability to integrate quantitative and qualitative information from community partners, business data, and other sources into clear, decision-ready insights. Success in this role requires a strategic, consultative partner who can connect community outcomes to enterprise priorities, translate complex analysis into recommendations for senior leaders, support multi-market initiatives, and strengthen internal and external narratives about the value created for communities, associates, customers, and Nationwide.
What the role entails
- Evolve the team from activity-based reporting toward outcome- and impact-oriented decision-making.
- Lead or help shape an impact measurement and analytics strategy for Corporate Citizenship and the Nationwide Foundation.
- Integrate data from community partners, business sources, and qualitative insights to create a more complete evidence base.
- Translate analysis into practical recommendations that inform investment priorities, partnerships, and leadership decisions.
- Help connect community outcomes to enterprise priorities such as associate engagement, brand, and long-term value.
- Equip Corporate Citizenship leaders and consultants with actionable insights and strengthen internal and external storytelling.
- Operate as a cross-functional, multi-market resource in a lean team where this integrative capability is not currently dedicated elsewhere.
Unique skills and experiences to spotlight
The current description already emphasizes project management, communications, data reporting, budgeting, financial analysis, problem-solving, and the ability to lead projects. The addendum should spotlight the following differentiators:
- Experience designing or applying impact measurement frameworks, program evaluation methods, or outcome metrics.
- Ability to combine quantitative and qualitative information and turn it into a coherent point of view.
- Advanced analytical judgment: knowing which data matters, identifying limitations, and developing insights that support forward-looking decisions.
- Data storytelling skills, including the ability to make complex findings accessible and compelling for executive, employee, community, and external audiences.
- Experience translating community or social-impact results into business-relevant insights, including connections to brand, engagement, reputation, or long-term enterprise value.
- Consultative influence with senior leaders and the ability to make clear, evidence-based recommendations.
- Experience working across functions, markets, community partners, and other stakeholders to align data, strategy, and action.
- Comfort creating structure, processes, and new approaches in an evolving environment without requiring close supervision.
Most important success factors for the team
- Strategic integration: Moves beyond compiling reports to synthesize evidence and clarify what it means for investment and partnership decisions.
- Executive influence: Communicates concise, credible recommendations that leaders can act on, including in senior leadership and Board-level discussions.
- Analytical rigor: Builds confidence in the quality, relevance, and limitations of impact data.
- Enterprise perspective: Connects community impact to Nationwide’s broader priorities while preserving the authenticity of the community story.
- Collaborative leadership: Enables consultants, senior consultants, leaders, and partners with insights they can use.
- Initiative and adaptability: Establishes a sustainable capability in a lean team and successfully navigates ambiguity, changing priorities, and incomplete information.
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Job Description Summary
Are you a high achiever who can connect with people, build relationships and manage projects that engage and strengthen our culture, our communities and our reputation? If you thrive in a highly integrated team culture that values associate participation, is data-driven and work to engage associates in the workplace and the communities we serve, we want to hear from you!
Saving, rebuilding and enriching lives is what Nationwide's Corporate Citizenship is all about. Every day, we turn critical moments into powerful possibilities in places where our associates, agents and customers live and work. It's another way we are helping people when it matters most.
As a Specialist, you’ll provide analytical, operational and consulting support to assigned efforts. This includes performing logistics for community-service related projects, corporate charity programs or associate programs. You’ll have opportunities to interact with business and the Office of Corporate Citizenship (OCC) leaders as a planning resource. In addition, you’ll provide data reporting, auditing and/or budget responsibilities.
Job Description
Key Responsibilities:
Responsibilities include one of the following focus areas:
Position Focus – Operations: Executes several budget and data management functions. Determines data and information needs and develops the processes and procedures for obtaining data. Leads all aspects of the day-to-day extraction and reporting of business information and provides regular reports to leadership. Prepares, monitors and administers the financial reports and budget of specific programs.
Position Focus – Associate Engagement & Community Impact: Provides analytical and operational support for assigned projects and programs. Leads all aspects of the day-to-day operation of corporate sponsored community-service related projects, charity programs or related associate programs. Functions as the team lead on projects supporting corporate public involvement objectives. Interacts with all levels of Nationwide leadership and associates.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director or Executive in the Office of Corporate Citizenship.
Typical Skills and Experiences:
Education: Undergraduate studies with business related courses in areas of public relations, marketing, and communications, social services and/or project management; degree preferred.
Experience: 6+ years of experience related to corporate charitable projects, familiarity with Nationwide’s community programs, and familiarity with Nationwide corporate structure preferred.
Knowledge, Abilities and Skills: Proven knowledge of business principles, including communications, project management, customer service concepts and practice, and office practices and procedures. In-depth knowledge of statistical/financial analysis, budget preparation, GAAP and statutory accounting practices and Enterprise-wide business operations may be preferred. Ability to plan and execute complex activities. Decision-making skills for problem identification, solution recommendation and implementation. Analysis and problem-solving skills to determine effects on existing business processes. Excellent analytical ability to interpret complex financial information. Effective communication skills including ability to articulate complex concepts effectively with internal/external contacts. Ability to operate personal computer and related financial and business software. Ability to lead projects and special studies teams. Self-starter – handles unforeseen difficulties successfully, develops new ideas and does not require close supervision.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide values.
Job Conditions:
Overtime Eligibility: Not eligible (exempt)
Working Conditions: Normal office environment; some travel may be required.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
