Specialist, Change

Definity Financial • $73K — $123K *
Waterloo, ON N2J 1A1In-Person
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8-10 years experience in complex business projects and change management.
  • Ability to work as an internal consultant with leadership to tackle business challenges.
  • Expertise in organizational change management, especially stakeholder engagement and communication.
  • Proven consultant to leadership for business solutions and outcomes.
  • Experience in project and program management methodologies.
  • Strong communication and stakeholder management abilities across all organizational levels.
  • PROSCI certification or equivalent experience and strong executive presentation skills.

Responsibilities

  • Lead the development and execution of change management strategies for key initiatives.
  • Partner with project teams to evaluate impacts, risks, and stakeholder needs.
  • Create and implement change management plans that promote engagement and sustainable behavior change.
  • Provide guidance to leaders on change implementation risks and strategies.
  • Coordinate change activities across various departments and complex initiatives.
  • Conduct assessments on employee impact and drive successful adoption of changes.
  • Offer consultative recommendations and identify opportunities for improving program effectiveness.

Benefits

  • Hybrid work schedule for flexibility in working arrangements.
  • Participation in a company share ownership program.
  • Access to an incentive program based on individual and company performance.
  • Retirement savings options with company-matched RRSP contributions.
  • Paid volunteer days and charitable donation matching.
  • Educational assistance, including tuition support and exam study leave.
  • Commitment to inclusion with various support programs for diverse groups.
  • Wellness and employee recognition initiatives.
  • Discounts available on products and services.
Full Job Description
Job Description

The Opportunity

Specialist, Change leads the development and execution of change management strategies that support key initiatives across Commercial Insurance. Working closely with leaders and project teams, this role helps employees successfully adapt to change by driving awareness, engagement, training, and adoption, while ensuring business objectives and employee experience goals are achieved.

What you Expect

  • Report to the Change Lead within the Commercial Insurance business unit.
  • Partner with leaders and project teams to assess impacts, risks, and stakeholder needs, translating business objectives into effective change strategies.
  • Develop and deliver change management plans that drive awareness, engagement, adoption, and sustainable behavior change.
  • Act as a trusted advisor to leaders, providing guidance on change risks, opportunities, and implementation approaches.
  • Lead and coordinate change activities across complex initiatives, working closely with Communications, HR, Learning & Development, and other key partners.
  • Focus on successful adoption and business outcomes through employee impact assessments, stakeholder engagement, and continuous improvement.
  • Bring a consultative lens to all projects by providing insight-driven recommendations, employee impact assessments, adoption risks, lessons learned, and opportunities to continuously improve program effectiveness and employee experience.


What you Bring

  • 8-10 years of experience leading complex business projects, change management, and project delivery initiatives.
  • Demonstrated ability to operate as an internal consultant, partnering with leaders to diagnose business challenges, develop practical solutions, and drive execution in fast-paced, evolving environments.
  • Strong organizational change management expertise, including stakeholder engagement, communications, adoption planning, leadership coaching, and change strategy development.
  • Proven ability to act as a trusted advisor and internal consultant, partnering with leaders to solve business challenges and drive successful outcomes.
  • Demonstrated project and program management experience, including planning, governance, risk management, prioritization, and executive reporting.
  • Excellent business acumen, communication, and stakeholder management skills, with the ability to influence across all levels of an organization.
  • PROSCI certification (or equivalent) is an asset; experience creating executive presentations and translating strategy into measurable business results is highly valued.


Salary Range: $73,500-$123,500

What's in it for you?
  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Go ahead and expect a lot - you deserve it.

#LI-Hybrid

About the Team

Economical is part of Definity, which includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada's leading and most innovative property and casualty insurers. We can't do that without our people, so we embrace and encourage a culture that's collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It's better here.

About Definity Financial

Definity Financial Careers

Joining Definity Financial presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. This is a prime time for candidates to explore the diverse job opportunities at Definity Financial, a company renowned for its commitment to innovation, leadership, and professional growth.

Explore Career Opportunities

Definity Financial is actively seeking talented individuals for various positions across the company. From entry-level roles to senior leadership positions, Definity Financial offers a dynamic work environment where career growth is encouraged and supported by comprehensive benefits and diversity training programs.

Innovation and Professional Growth

At Definity Financial, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company forward in the competitive financial sector. Professional growth is facilitated through targeted training programs, leadership development opportunities, and active networking events that connect employees with industry leaders.

Cultivating a Diverse and Inclusive Culture

Definity Financial is committed to fostering a diverse and inclusive culture where all team members feel valued and respected. The company believes that diversity fuels innovation and enhances the team's ability to address client needs effectively. Through comprehensive diversity training and inclusive hiring practices, Definity Financial ensures that all employees have the opportunity to succeed.

Internship Programs and Entry-Level Positions

For those starting their careers, Definity Financial offers robust internship and entry-level positions that provide hands-on experience in the financial sector. Interns at Definity Financial gain invaluable insights into the industry, working alongside seasoned professionals and participating in projects that have real-world impact.

Benefits and Employee Well-being

Employees at Definity Financial enjoy a range of benefits designed to support their health, well-being, and financial security. The company's benefits package includes health insurance, retirement plans, and flexible working arrangements, ensuring that employees can balance professional and personal commitments effectively.

Join the Definity Financial Team

Definity Financial is hiring! Explore open positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players. Whether you are refining your resume, preparing for an interview, or seeking to advance your career, Definity Financial offers a supportive environment where your ambitions can take flight.

Stay Connected with Definity Financial Careers

Stay informed with career tips, insider perspectives, and industry-leading insights from Definity Financial. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Definity Financial.

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Embark on a journey with Definity Financial, where employment is not just about a job but about building a career with a company that values innovation, leadership, and diversity.
Learn more about Definity Financial
Industry
Finance & Insurance
* Ladders Estimates

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