Posting Date

Here's what you can expect as a Special ProjectManager at DaVita:

The Manager, Special Projects,is responsible for leading, managing, and executing assigned strategic and operational initiatives with high ownership and accountability. The role focuses on identifying operational and business improvement opportunities, conducting quantitative and qualitative analyses, designing business models and workflows, and driving cross-functional implementation across organizational lanes.

Key Duties & Responsibilities

Initiative & Project Leadership:

oOwn and manage end-to-end lifecycle for strategic, operational, and process improvement projects.

oEstablish project objectives, milestones, detailed work plans, timelines, and resource allocation to ensure timely execution.

oTrack and report project KPIs, identify operational bottlenecks, and implement mitigation plans.

oDrive PR, Referral Volume, Transfers. Facilitate admit readiness via capacity planning, clinical amenities, DGS & ROPS relationships. Identify opportunities and strategies for sustainable impact (ex.FA Accountability, Schedule Hub, DTM, Centralized RN, Discharge Packet, Patient Transition Survey, Hep B Pending, Two Track, etc). Assist with acquisitions and de novos.

oManage upstream education program driving %NSE and maintaining consistent educator team

oOversight of pilots, long term and short term whether clinic, Regional or Divisional. Ex. Lung Ultrasonography, CritLine, PerfectServe, ToT,

Process Design & Policy Development:

oDevelop, document, and refine standard operating procedures (SOPs), program policies, and process workflows.

oPartner closely with corporate teams, Legal, and Compliance to ensure adherence to standard policies and regulatory guidelines.

Business Analytics & Insight Synthesis:

oPerform data analysis and root-cause analyses on key operational metrics and performance trends.

oTranslate complex findings into actionable business insights, dashboards, and structured recommendations.

Stakeholder Management & Cross-Functional Alignment:

oAct as a central partner connecting diverse teams (e.g., Operations, Strategy, IT, People Services, and Clinical Leadership) .

oPrepare and present high-impact summaries, executive updates, and presentations for senior leadership.

oUpstream engagement with Providers, DP/CM teams. ED Diversion/DoDD/ Dialysis in the ED programs. Partner with Directors, ROPS/DTM/DGS to drive referral volume. Elevate Day 0 -Day 1 experience.

oResource to field across multiple departments based on exposure to multiple Village teammates and a variety of projects. Thought partner to FAs to promote Living the DaVita Way.

oSupport integration of the IKC team within the DKC workflow.

oThought partner with DVP/Director team on new opportunities to elevate patient care and clinical outcomes, both operationally and clinically. Ex New Beginnings, EPIC/Falcon integration, Alternative languages recorded for Patient Education Materials, TM Growth Programs

Team Leadership & Development (as applicable):

oProvide mentorship, day-to-day work guidance, and project leadership to assigned analysts and project contributors.

oTalent calibration, lead roles, new roles, TM growth and development, Core Team accountability, Growth Strategy.

oFacilitate roundtable discussions among all Departments to elicit clinic teammates and leadership feedback on top-of-mind topics. Drive team focus and accountability by facilitating SSC discussions.

Minimum Qualifications

Education: Associates degree preferred, unless required by state or local laws; bachelors degree in related area strongly preferred

Experience:

o3 65+ years of relevant experience in project management, consulting, strategy, or operational leadership.

oProject Management Professional (PMP) certification is a plus.

Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

Collaboration is a much to be successful in this role. You will be working with clinical and financial teams daily to produce results that align to business needs.

Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Required Skills:

oAdvanced proficiency in Microsoft Excel and PowerPoint.

oProven ability to navigate ambiguity, prioritize concurrent workstreams, and manage tight deadlines.

oStrong communication, stakeholder influence, and executive presentation capabilities.

Travel Requirements: Up to 25 640% depending on assignment and group need

Now is your time to join Team DaVita. Take the first step and apply now.

#LI-PK1

Compensation for the role will depend on a number of factors, including a candidate019s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits