Special Assets Relationship Managers work under the direction of the Credit Division to develop and implement strategies for loans moved into the Special Assets Department.  The Special Assets Relationship Manager will work with customers to achieve a desired resolution to mitigate risk and maximize recovery to the bank.  A Special Assets Relationship Manager will be responsible for managing an everchanging portfolio of troubled loans and will be expected to report the status of each of their clients to senior management no less than once per quarter. We are an in-office culture. You can be based at any of our offices throughout the midwest.

Salary Range

The salary range for this position is $60,000.00/Yr. - $121,300.00/Yr. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

Portfolio Management

• Review identified problem asset and assess bank’s leverage and vulnerabilities and identify possible workout or exit strategies along with implications to those decisions.
• Must be able to perform detailed reviews of a client’s legal file to understand the bank’s rights under the loan documents. This includes the ability to perform collateral evaluations which includes, but is not limited to, collateral valuations and determining lien position.
• Meet with customers, attorneys, realtors, auctioneers, appraisers, and many other business professionals in order to resolve troubled assets.
• Understand the financial capacity of the client. This includes, but is not limited to, the ability to review and understand financial statements to help determine the client’s ability to repay the loan. 

Achieve Collection goals and other measured targets

• Works to achieve individual goals established within the Special Assets Department. This includes, but is not limited to, individual Collection Goals, Fee Collection Goals, Delinquency Goals, and Financial Statement Exceptions.
• Works to achieve Special Assets Department team goals and overall bank credit quality goals such as, Charge Offs, Impairment, Delinquencies, Collections, etc.
• Proactively seeks coaching to develop skills necessary to work within Special Assets; shares knowledge and best practices to enhance the team’s skills and performance. 

Communicating with Impact, Tact, and Balance

• There are times that we must ask a client to exit the bank. It is very important to handle those messages with the client in a very balanced, sensitive, respectful, courteous and professional manner. 
• When we do ask a client to exit the bank, the Special Assets Officer is expected to explain exactly why the bank is taking this approach with the client.
• Do our best to retain the local reputation of ONB as we work through difficult situations. 

Key Competencies for Position

Culture Leadership

• Communication: Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery method(s).
• Collaboration: Actively seeks, develops and maintains trusted relationships with others to achieve business goals and objectives.
• Inclusiveness: Demonstrates strong self-awareness and respect of individual and cultural values by actively contributing to an environment that fosters inclusion, belonging and engagement of all team members. Values and leverages the contributions, perspectives and ideas of all team members in decision-making and group processes. 

Execution Leadership

• Drive and Execution: Committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance.
• Planning and Organizing: Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives.
• Technical Knowledge: Possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise.
• Adaptability: Modifies behavior and approach in order to deal effectively with changing business needs, conditions, work responsibilities and requirements, and client needs; maintains effectiveness when experiencing change. 

Qualifications and Education Requirements

• Minimum three (3) years in commercial lending/commercial workout experience or collections.
• Strong creative thinking and negotiation skills with sound decision-making capabilities.
• Strong organization skills.
• Refined verbal and written communication skills.
• Ability to meet strict deadlines.
• Ability to handle complex periodic internal reporting requirements.
• Ability to handle multiple and complex relationships in various stages of collection and recovery simultaneously.