Liberty Mutual

Sourcing - Senior Technical Claims Specialist, Energy Complex

Liberty Mutual$90K — $120K *
Plano, TX 75025In-Person
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in relevant field
  • 5-7+ years of experience in complex Commercial Casualty claims
  • Expertise in litigated Commercial General Liability/Auto and Energy claims
  • Strong litigation management skills including oversight of defense counsel
  • Advanced proficiency in coverage analysis and interpretation of complex policy language
  • Proven ability in managing high-exposure indemnity and expense reserves
  • Effective communication skills for influencing cross-functional teams

Responsibilities

  • Lead full lifecycle handling of complex Commercial Energy claims
  • Act as claim owner with authority to authorize payments and deny claims
  • Review and respond to litigation documents and develop strategies
  • Assemble and manage internal and external teams for claims actions
  • Oversee selection and management of outside Counsel and experts
  • Serve as subject matter expert on coverage and energy-specific issues
  • Mentor less experienced claims examiners and guide investigations
  • Participate in special projects for claims process improvement

Benefits

  • Opportunity to manage high-exposure and complex claims
  • Cross-functional collaboration with various departments
  • Possibility for professional growth through mentorship
  • Dynamic work environment due to diverse claims types
  • Involvement in strategic claims-related projects
Full Job Description
Description

The Senior Technical Claims Specialist manages commercial third-party bodily injury and property damage claims for energy accounts across all 50 states, and includes litigated and high-dollar exposures!

Why this role is compelling
  • Take ownership of technically complex, high-exposure Energy claims from first notice through resolution. You'll be the trusted subject matter expert on matters that demand advanced coverage analysis, strategy, and litigation management.
  • Influence outcomes on high-profile matters (operators, contractors, utilities, midstream/downstream, power generation, pipelines, offshore/onshore exposures) and work cross-functionally with underwriting, reinsurance, in-house counsel, and outside defense teams.
  • Use your deep technical knowledge - energy operations, catastrophic loss dynamics, multi-party liability, third-party property damage, bodily injury, and coverage nuances - to shape claims strategy, control cost, and protect our insureds and the company.


Key responsibilities
  • Lead full lifecycle handling of complex Commercial Energy claims: conduct coverage analysis, supervise investigation, determine liability, set and adjust reserves, and negotiate or litigate settlements.
  • Act as the claim owner with authority to authorize payments, approve reserving strategy, and recommend or execute claim denials when warranted.
  • Review and drive response to complaint, suit documentation, discovery, expert reports, and technical files; develop litigation plans and settlement strategies.
  • Assemble and manage the appropriate internal and external teams (Home Office Legal, Defense Counsel, technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
  • Oversee selection, engagement and oversight of outside Counsel and technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
  • Serve as subject matter expert for complex coverage and energy-specific issues; advise claims leadership on policy wording implications, emerging legal trends, and potential changes to claims practices or training needs.
  • Mentor less experienced claims examiners; provide guidance on technical investigations, negotiation, strategy and litigation handling.
  • Maintain confidentiality and integrity of financial and claims file information; comply with company policies, regulatory requirements and security standards.
  • Participate in special projects (e.g., claims process improvement, litigation strategy initiatives, cross-functional task forces).


You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change.

Qualifications

Litigation-Focused Qualifications
  • Bachelor's degree or equivalent experience, with 5-7+ years of progressively complex Commercial Casualty claims experience, emphasizing litigated Commercial General Liability/Auto and/or Energy claims involving oil & gas, power generation, renewable energy and/or energy-adjacent contractors
  • Demonstrated expertise managing Energy-specific litigation, including upstream, midstream, and downstream exposures such as well blowouts, pipeline incidents, refinery operations, energy construction, transportation, catastrophic injury, and multi-party losses
  • Demonstrated strength in litigation management, including oversight of defense counsel, evaluation of pleadings and motion practice, development of discovery and deposition strategy, and participation in mediations, arbitrations, and trials
  • Advanced proficiency in coverage analysis within a litigation context, including interpretation of complex policy language, reservations of rights, coverage defenses, indemnity and additional insured disputes
  • Strong experience setting and managing high-exposure indemnity and expense reserves aligned with litigation strategy and evolving case posture
  • Proven ability to assess liability, causation, damages, and venue risk, and to develop effective resolution strategies for contested, multi-party, or catastrophic claims
  • In-depth knowledge of the insurance legal and regulatory environment, with the ability to apply sound judgment to nuanced legal issues and emerging case law
  • Track record of independently managing a litigation-heavy claim portfolio, balancing strategic risk, financial stewardship, and timely resolution
  • Highly effective communicator with the ability to influence attorneys, internal legal partners, underwriting, reinsurance, and leadership through clear analysis and recommendations
  • Experience handling moderate to highly complex Energy and/or Commercial General Liability/Auto litigation-including catastrophic injury, or contractor-related losses-strongly preferred
  • All Lines Adjusters License required


Employees may apply for a new role after completing 12 months of employment in their current position.



About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

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Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

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