LaunchDarkly

Solutions Engineer - West

LaunchDarkly • $145K — $200K *
US-AnywhereRemote in United States
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in solutions engineering or similar customer-facing role.
  • Experience with SDLC, cloud architecture, or DevOps.
  • Expertise in at least one major cloud platform (AWS, Azure, Google Cloud).
  • Proven track record in leading proofs of concept and developing technical champions.
  • Strong communication and presentation skills with a history of industry leadership.
  • Bachelor's degree in a relevant technical field or equivalent experience.
  • Experience with security compliance frameworks (PII, PCI, HIPAA) is advantageous.

Responsibilities

  • Drive technical discovery, architecture design, and PoC throughout pre-sales lifecycle.
  • Collaborate with Account Executives to create compelling technical value propositions.
  • Deliver tailored demonstrations and workshops for C-level and technical stakeholders.
  • Build trust with customers and identify technical champions as a strategic advisor.
  • Relay customer feedback to internal Product and Engineering teams to influence the roadmap.
  • Lead technical initiatives across regions and enhance tools for global scalability.
  • Mentor junior members and share industry best practices within the SE team.
  • Maintain deep knowledge of LaunchDarkly's offerings and industry trends.

Benefits

  • Restricted Stock Units (RSUs) offered.
  • Comprehensive health, vision, and dental insurance.
  • Mental health benefits included.
  • Strong emphasis on trust and transparency in company culture.
Full Job Description
About the Job:

We are looking for a talented Senior Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus.
Responsibilities:
  • Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
  • Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
  • Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
  • Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
  • Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
  • Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
  • Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
  • Maintain expert-level knowledge of LaunchDarkly's platform, integrations, industry trends, and emerging technologies.
  • Respond to RFPs, and manage technical environments to support enterprise sales motions.
  • Translate complex client requirements into scalable, sustainable, and technically sound solutions.
  • Represent LaunchDarkly at industry events and customer engagements through travel as needed.
Qualifications:
  • 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
  • Experience in areas such as the SDLC, cloud architecture, or DevOps.
  • Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud).
  • Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.
  • Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
  • Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus
  • Specific Requirements: 50% travel required

Pay:

Target pay ranges based on Geographic Zones* for Level 3:
  • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400**
  • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860**
  • Zone 3: All other US locations - $145,500 - $200,090*

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

About LaunchDarkly

LaunchDarkly is a software company that provides feature management platform for software development teams. The company's platform allows developers to separate code deployments from feature releases, enabling them to deploy faster, reduce risk, and iterate continuously. LaunchDarkly's customers include Atlassian, IBM, Intuit, and Microsoft. The company was founded in 2014 and is headquartered in San Francisco, California.
Learn more about LaunchDarkly
Size
200 employees
Industry
Founded
2014

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