Qualifications
Responsibilities
Benefits
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We are seeking an experienced HR/Operations Solution Architect to serve as the single point of contact for client-facing HR transformation engagements. In this role, you will translate complex buyer requirements into structured, configurable solution offeringsbridging sales, delivery, and technology to bring market-leading HR services to life.
KEY RESPONSIBILITIES
Solution Architecture & Deal Shaping Translate buyer requirements into structured solution offerings, proposals, cost estimates, and work plans using standard process methods and delivery frameworks.
Sales Collaboration Serve as the solution subject matter expert within the sales team; present offerings to client buyers and align on final terms and conditions.
Delivery Architecture Partner with Service Architects and Product Directors to design end-to-end delivery architecture and capabilities that underpin service offerings.
Capability Deployment Sponsor and lead initiatives to roll out new architecture capabilities across delivery teams, ensuring scale and consistency.
Transition & Governance Interface with delivery organizations to ensure effective solution transition, define service assumptions, determine optimal delivery locations, and validate cost-to-deliver.
Standards & Benchmarking Ensure delivery architecture conforms to internal policies and is externally benchmarked; maintain awareness of market trends, competitive landscape, emerging tools, and techniques.
Market Intelligence Provide market-leading perspectives on emerging HR delivery trends to develop and promote business growth.
Role requires ability to travel 50% to clients
BASIC QUALIFICATIONS
Minimum of 5 years in Talent Acquisition, Employee Services (workforce admin, data management, employee support), and/or Talent Development.
Minimum of 3 years experience designing or improving HR processes.
PREFERRED QUALIFICATIONS
Solution creation and deployment of robotic process automation in an HR context.
Full-cycle delivery: design, implementation, and go-live of HR transformation process and technology transformation.
Hands-on experience with Workday, SAP SuccessFactors, Oracle HCM Cloud, or comparable enterprise HR platforms.
End-to-end solution design, cost estimation, work planning, and resource sourcing in a sales or pre-sales context.
Workforce/HR analytics, reporting frameworks, and data-driven decision support.
PROFESSIONAL SKILLS
Leadership: Demonstrated ability to build, manage, and foster a team-oriented environment across matrixed organizations.
Problem Solving: Creative and analytical thinker with a track record of structured problem-solving in complex environments.
Technology Orientation: Enthusiasm for working in information systems and digital delivery environments.
Communication: Excellent written, verbal, and interpersonal communication skills; comfortable presenting to executive-level stakeholders.
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