Job Description

In the assigned Job Role of Infrastructure Consultant 3, your Area Of Responsibility will be as below:
• Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence
• Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details
• Create scalable, secure, and high-performing IT infrastructure solutions
• Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation
• Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates
• Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks
• Implement security measures and disaster recovery strategies including risk assessments
• Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity
• Collaborate with multi-vendor and cross-functional teams to ensure project execution and document project activities
• Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency

Your contribution to the team:
• A focus on innovation and adaptability for integrating new technologies
• Proactive problem-solving to streamline complex requirements
• Sector specific expertise for high quality project delivery
• A strategic mindset to align technical solutions with business goals and market trends
• Proficiency in deployment management, system optimization, and security compliance
• Ability to lead cross-functional teams and drive automation and process improvement.
• Strong communication and documentation skills to foster collaboration and knowledge sharing

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Required Skill and Experience
• Perform 24x7 support for Solr node availability
• Coordinate and or approve maintenance requests for nodes
• Support incidents as primary on-call Solr Database Administration
• Build, maintain, change configurations and decommission Solr clusters
• Proactive and reactive server maintenances
• Work with Service Administrators and Data Center Team to fix the host issues.
• Support Cluster rolling bounce, kernel patching, java upgrade and related activities
• Setup alerts and dashboard in Hubble and configure monitoring through Splunk
• Data migration from old to new clusters using exiting infrastructure
• Create Automation and maintain various tools and utility scripts for day-to-day operations
• Manage host cleanup as requested (Disk or CPU resources)

Preferred Skill and Experience
• Experienced working on supporting Java applications is a plus
• Seasoned using monitoring and logging solutions such as: Prometheus, Grafana, Splunk is an added advantage

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Overview

The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.