Comcast

Solar Service Technician

Comcast$65K — $108K *
Scio, NY 14880In-Person
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in solar installation and electrical systems
  • Strong troubleshooting skills with solar equipment
  • Excellent communication and customer service abilities
  • Ability to work independently and lead small teams as needed
  • Experienced in using service software for documentation and record-keeping
  • Familiarity with warranty processes and manufacturer technical support protocols

Responsibilities

  • Assess technical issues with solar systems and troubleshoot effectively
  • Replace faulty solar equipment and ensure proper system commissioning
  • Communicate on-site arrival and service findings to homeowners
  • Collaborate with manufacturers for technical support on equipment
  • Order necessary standard parts and manage claims for warranty approvals
  • Document maintenance and repair activities accurately
  • Stock work trucks with essential tools and parts for service

Benefits

  • Cultivating a customer-first approach in all interactions
  • Opportunities for continuous learning about innovative technology
  • Team-focused culture that encourages collaboration and idea sharing
  • Active participation in feedback systems for improvement
  • Supportive environment that promotes inclusion and integrity in the workplace
Full Job Description

Job Summary

This job assesses technical issues with solar systems, replacing faulty equipment, working with manufacturers to troubleshoot equipment, ordering standard parts and recording and uploading findings on service software. Acts as technical specialist within own area. May serve as team leader but does not supervise.

Job Description

***Must have solar installation & Electrical Expertise***

Core Responsibilities

  • Assessing and identifying technical issues with solar equipment, and implementing troubleshooting protocols
  • Replacing faulty equipment and commission to system
  • Notifying homeowners of on-site arrival and providing information on service findings and advising of the next steps to resolve
  • Calling the manufacturer technical support hotline and troubleshooting on-site equipment
  • Placing orders for standard parts as needed
  • Initiating and referencing claim numbers to troubleshoot and push through warranty approval
  • Documenting service activities and maintaining accurate records of maintenance and repairs
  • Assisting in processing shipping labels for returned equipment
  • Informing managers of work completion and any other necessary updates on system issues
  • Stocking company work truck with necessary tools and parts that may be needed on-site
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Customer Service, Solar Energy, Solar Panels, Solar Systems, Troubleshooting

Compensation

Maryland Pay Range: $31.37 - $52.07

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

7-10 Years

About Comcast

FreeWheel manages the economics of content for the enterprise class of entertainment, offering technical infrastructure for revenue rights management and business operations, wrapped in advisory services. They offer advertising sales rights, display, video, mobile ad management, contract management, professional content, ad serving, reporting, analytics, technology, services, advisory services, business operations, programmatic advertising, advertising marketplace, and linear, and online advertising.

Comcast Careers

Joining Comcast means becoming part of a dynamic team committed to shaping the future of media and technology. As a leading company in entertainment, communications, and technology, Comcast offers unparalleled job opportunities designed to foster professional growth and innovation. Work You’ll Do At Comcast, you’ll be part of a culture that cherishes diversity, leadership, and innovation. Our team is at the forefront of the industry, leading changes that redefine how people connect and experience content across the globe. Transform your career with a company that is committed to your professional development. Comcast offers a variety of positions across multiple fields, where your skills will be honed for leadership roles and your career aspirations supported by comprehensive training programs. Join Our Leading Team Be part of a team that values creativity and diversity. Comcast’s commitment to inclusive culture and diversity training ensures that every team member’s voice is heard and valued. This approach not only enhances our work environment but also drives our leadership in the competitive tech industry. Innovate with Us Engage in work that matters with a team of over 100,000 employees worldwide. At Comcast, innovation isn’t just another buzzword—it's at the core of everything we do. From developing groundbreaking technology to reimagining how our customers experience entertainment and communication, your work will influence millions. Internship and Employment Opportunities Start your career with a Comcast internship, where you’ll gain invaluable industry experience, network with professionals, and develop skills that will benefit you throughout your career. For those seeking full-time positions, Comcast’s hiring process is designed to find not just the right skills but the right fit for our culture of growth and innovation. Benefits and Growth Comcast is dedicated to the well-being and advancement of our team members. Enjoy a wealth of benefits that support both your professional and personal life, including health, wellness, and retirement plans. Our employees are encouraged to pursue continuous growth through professional development opportunities and leadership training. Stay Connected Join the Comcast Team Explore job opportunities that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Search Comcast jobs today and find out where your career could take you. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Comcast. By joining Comcast, you’re not just finding a job—you’re joining a community of innovators who are passionate about creating extraordinary experiences for our customers and for each other.
Learn more about Comcast
Size
31,000 employees
Market Cap
$149.9 billion
Industry
Net Income
$10.5 billion
Founded
1963
5 Year Trend
+7.6%
Revenue
$103.5 billion
NASDAQ

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