Marsh McLennan

Software QA Specialist

Marsh McLennan • $80K — $95K *
Louisville, KY 40214In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of software testing experience across various languages and platforms.
  • Practical knowledge of generative AI for validating AI/ML models and applications.
  • Skilled in data quality assessment and preparation for AI testing frameworks.
  • Proficient in Agile-at-scale methodologies, CI/CD, and automation framework design.
  • Exceptional communication and leadership skills for engaging with diverse teams.

Responsibilities

  • Develop and implement a comprehensive test automation strategy for the team.
  • Lead the quality testing of AI applications and integrate AI capabilities into testing tools.
  • Establish and enhance quality standards and practices for consistent output.
  • Coordinate with team leads and stakeholders to align testing objectives with operational goals.
  • Drive innovations in testing to enhance quality and process efficiency.
  • Provide detailed QA reporting to support data-driven decision-making.

Benefits

  • Hybrid work model requiring at least three days in the office.
  • Opportunity to work on cutting-edge AI and automation technologies.
  • Collaborative environment with cross-functional teams in a dynamic setting.
  • Chance to influence quality standards and processes across the organization.
Full Job Description
We are seeking a talented individual to join our team at Marsh. This role will be based in Louisville, KY, though candidates in the Eastern U.S. will also be considered. This is a hybrid role that has a requirement of working at least three days a week in the office.

We are seeking a Specialist - IT Quality Assurance to join our IT Quality Assurance team. This role will be an experienced individual contributor focused on functional, automation, data testing, and modern AI-assisted testing practices to ensure product and data quality across enterprise applications, APIs and data pipelines. The Specialist will work closely with development, product, and data teams to design and execute test strategies that validate both application behavior and data integrity.

We will count on you to:
  • Own and implement the Pod-wide test automation strategy (CI/CD, automation pyramid/shift-left, frameworks and tooling) and ensure consistent adoption across all squads for functional and non-functional testing (performance, security, compatibility, accessibility).
  • Lead testing of AI/GenAI business applications and embed GenAI capabilities into test tooling and utilities (AI-driven insights, optimization, code refactoring, comparisons, migrations).
  • Define, federate, and continuously improve built-in quality practices, standards, and methods (RCA, stage containment, code quality) so squads deliver consistent, high-value outcomes aligned to Pod and global approaches.
  • Collaborate with Pod and squad leads, Product Owners, and operations to align quality objectives with PI/resourcing plans, skills profiles, supplier training needs, and global KPIs.
  • Drive process improvement and innovation to increase quality, velocity, and efficiency (closer alignment to business acceptance, automation enhancements, tooling upgrades).
  • Provide timely, actionable QA reporting and dashboards (test coverage, defect trends, leakage, metrics) enabling Pod leads and stakeholders to monitor quality and make data-driven course corrections.


What you need to have:
  • Experience testing software across multiple languages, technologies, and platforms.
  • Hands-on experience using generative AI to test and validate AI/ML models, including automation for AI-powered applications.
  • Experience collecting, processing, and evaluating data quality, as well as preparing test data for AI frameworks and pipelines.
  • Experience working in Agile-at-scale, Lean, and continuous delivery environments, including CI, TDD, and Infrastructure as Code, with the ability to design and implement automation frameworks.
  • Strong communication and leadership skills, with the ability to work effectively with technical and non-technical stakeholders across cross-functional teams.


What makes you stand out:
  • Strong understanding of Test Engineering and Quality Assurance best practices, tools, and policies.
  • Experience with automation tools, test framework setup, and testing environments; knowledge of CI/CD and DevOps practices.
  • Experience with Salesforce or Informatica testing, with Scrum Lead or similar experience.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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