ServiceNow

Software Engineer, Agentic AI Systems - Moveworks

ServiceNow • $120K — $150K *
Mountain View, CA 94040In-Person
Enterprise Technology
Less than 5 years of experience
4 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Entry-level experience with production systems, ideally at scale.
  • Clear communication skills regarding complex engineering issues.
  • Comfort with feedback and accountability for high operational standards.
  • Proficiency in Mac development environments with Python, Golang, and/or Java.
  • A desire for fast-paced, ownership-driven work akin to startups.
  • Attention to detail in coding and project execution.
  • A strong curiosity for engineering and a commitment to learning about applied AI.

Responsibilities

  • Tackle engineering challenges to enhance AI agent systems.
  • Implement and productionize cutting-edge AI algorithms.
  • Utilize machine learning and LLMs to improve user experiences.
  • Contribute to the product roadmap for impactful engineering solutions.
  • Write robust, extensible, and efficient code.
  • Collaborate across departments, learning from experts in various fields.
  • Mentor peer engineers on effective software practices.

Benefits

  • Flexible work arrangements with a focus on trust.
  • Opportunities to collaborate with leading experts in AI and engineering.
  • Access to cutting-edge machine learning tools and resources.
  • A culture fostering continuous learning and development.
  • Potential for impactful work in a rapidly evolving field.
Full Job Description
Job Description

The Role

Are you a software engineer who has honed your craft, partnership, and execution over years building and improving production systems, and are looking to apply your skills at the cutting edge of AI agents? This may be the role for you.

As a software engineer on our "agent lab" Natural Language Understanding team, you will play an important part in our mission: to advance the frontier of work that can be entrusted to agents to perform reliably at scale. You will have the opportunity to contribute to the evolution of the Moveworks AI Assistant platform in several of the following areas: agent orchestration, sandboxed file systems and code execution, latency optimization, agent memory, LLM self-reflection and improvement, execution environment simulation, enterprise knowledge graphs, and multimodal I/O.

You will have all the tools of modern enterprise AI at your disposal, including best-in-class LLMs from providers like OpenAI. Our team indexes on moving fast on scalable infrastructure, solving challenging product and engineering problems, and pushing the envelope of value provided to customers. If you are looking to do impactful work with a bright, dedicated, and impact-driven team alongside you, we'd love to have a conversation.

What you get to do in this role:

  • Take on exciting and difficult engineering challenges (see areas listed above) to build and evolve capable AI agent systems that are reliable in every sense of the word
  • Implement frontier AI algorithms and architectures and help productionize them at scale
  • Use the latest advances in machine learning, LLMs, and AI agents to enhance our products and create delightful user experiences
  • Contribute to roadmap and help drive the evolution of engineering areas of growing scope and impact to create lasting value for all our customers
  • Hone your craft in writing robust, extensible, readable, and performant code
  • Partner with subject matter experts across the company including in machine learning, security, product, user experience, and customer success, to learn from each other and build the best enterprise AI product the world has ever seen
  • Mentor other engineers on the team in how to build, maintain, and evolve great software
  • Collaborate with machine learning engineers, learn from each other, and build world-class AI systems


Qualifications

To be successful in this role you have:

  • Entry level experience designing, building, and improving production systems, ideally at scale
  • Ability to think and communicate clearly about complex engineering problems and systems
  • Comfort giving and receiving feedback, and in holding yourself and your coworkers accountable to a high standard of operational excellence
  • Readiness to hit the ground running in a Mac development environment, programming in Python, Golang, and/or Java
  • Desire to ship at a startup pace with a high degree of ownership
  • Attention to detail
  • Drive to ship product improvements with production-grade code
  • Strong appetite for continuous incremental wins and completing challenging projects fast
  • High level of curiosity about engineering outside of immediate discipline and ongoing desire to learn and stay at the cutting edge of applied AI


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at ServiceNow.

ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at ServiceNow

More Enterprise Technology Jobs

Find similar Software Engineer, Agentic AI Systems - Moveworks jobs:

NationwideMountain View, CA