The Amazon Optics Video team is looking for a Software Development Manager to lead the team responsible for delivering reliable, hardware-agnostic video streaming, recording, and camera management for Amazon's security operators. This team builds the core video services that secures Amazon's physical sites worldwide. You will own the technical direction and people leadership for a team of engineers building and operating production services that power video for over 300,000+ cameras globally.
Your team's platform enables security operators to stream live video, record continuously, manage cameras at scale, and extract image frames on demand. The systems you lead directly protect every Amazon data center, corporate office, and AWS facility. Your customers include Data Center Security, Security Operations Centers, Contract Guard Forces, Analytics teams, and infrastructure partners.
Key job responsibilities
Own the technical vision, architecture, and delivery roadmap for nine (9) production video services including cloud-based streaming, continuous recording, on-premises recording, camera lifecycle management, and image extraction.
Lead a team of software engineers through active projects including a global camera migration targeting 300,000+ cameras, on-premises recording production readiness, and multi-vendor camera interoperability.
Drive cost optimization at scale.
Partner with customer groups spanning Data Center Security, Security Operations Centers, Analytics, and infrastructure teams to define requirements and deliver solutions.
Maintain on-call rotations and drive incident response for video infrastructure serving security-critical workloads across all Amazon regions.
Build and retain a high-performing engineering team. Recruit, hire, mentor, and develop engineers who deliver results without your direct involvement.
Make architecture decisions across cloud and edge computing. The team operates services spanning AWS (S3, CloudFront, ECS, EC2, Kinesis) and embedded applications running directly on camera hardware.
Drive security-first engineering practices. Security is non-negotiable for this team. Controls are baked into the architecture, and camera manufacturer and firmware versions are deliberately limited.
Reduce operational burden through automation. Every feature must reduce the number of humans required to onboard or troubleshoot a site. Zero-human onboarding is the goal.
A day in the life
You join your team's daily scrum to unblock engineers working on the next phase of the cloud recording migration
Prioritize and delegate work while clearing roadblocks to success.
Delegate as necessary while maintaining ownership
About the team
The Video team (internally called Mantis) sits within Amazon Optics, the organization responsible for physical security technology across all Amazon sites. The team owns the full video lifecycle: camera provisioning, live streaming, cloud and on-premises recording, and image extraction. The team operates with five (5) core tenets: security is non-negotiable, zero-human onboarding is the goal, own the critical path one (1) path at a time, cost efficiency at scale, and customers operate while the team disappears.
Team members are distributed across the US with concentration in the DMV are, New York, and Nashville.
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS
- Experience building and operating large-scale video streaming or media delivery systems
- Experience with edge computing, embedded systems, or IoT device fleet management
- Experience with camera protocols (RTSP, ONVIF) or video codecs (H.264/H.265)
- Experience leading teams through large-scale system migrations (e.g., replacing legacy platforms while maintaining availability)
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MD, Annapolis Junction - 184,900.00 - 250,200.00 USD annually
USA, NY, New York - 203,400.00 - 275,200.00 USD annually
USA, VA, Herndon - 184,900.00 - 250,200.00 USD annually
