What do we do?

We own all AWS platforms, services, infrastructure, and tools that ensure the health of AWS hardware by testing every new system across all AWS manufacturing sites and ensure they are healthy when delivered to data centers. Our platform enables service owners such as EC2, EBS, S3, and other to deliver healthy servers for their service. Our team leads a large-scale service that sets the bar for Amazon and the industry in platform level services, effectively enabling the hardware at scale by designing and developing the software that manages the verification and testing of every server and rack in AWS manufacturing sites.

Why it's high-impact?

We set the bar high to ensure that AWS customers get the capacity they need to run their applications on a healthy hardware server within an SLA

What's the challenge?

There are many ambiguous and difficult challenges in our fast-moving space. Our platform is mission critical and requires deep system and software expertise. You need to have the ability to work within a fast moving and startup-like environment in a large company. You will identify solutions, trying ideas, given space to fail and iterate to produce products that your customers love.

What you will do?

You will be a part of a team to build the next generation of platform level software and systems that enables us to deliver healthy hardware to AWS customers. You design and deliver technology solutions which solve difficult business problems.

Who would succeed in this role?

Deeply technical engineers, who stay close to the customer as well as the systems architecture and design. They think about customer experience and the outcome. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results.

Why it's high-impact:

Our systems ensure that AWS data centers run correctly and efficiently and that our leadership has visibility into every step of every process.

Who would succeed in this role:

Deeply technical engineers, who stay close to the customer as well as the architecture and design. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results.

WorkLife Balance

Our team puts a high value on work-life balance. Most days, our teams are co-located in the Cupertino or Seattle office locations, but we're also flexible when people occasionally needed.

On-Call Responsibility

The positions involve on-call responsibilities, typically each team follows a standard process to limit the on-call requirement to a minimum. On average each engineer should expect to be on-call once every 6 weeks. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.

Mentorship & Career Growth

Our teams are dedicated to supporting new team members. Our teams have a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews.

We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Key job responsibilities

In this role your responsibilities are and not limited to:

- Solve complex problems, applying appropriate technologies and best practices.

- Focus on a major portion of existing or new team software, including large or significant component, set of features, mid-size application or service.

- Work with your team to invent, design and build software that is stable and performant. You write code that an SDE unfamiliar with the system can understand.

- Work on project ideas with customers, stakeholders, peers and helping balance customer requirements with team requirements.

- You help your team evolve by actively participating in the code review process, design discussions, team planning, and ticket/metric/COE reviews.

- Improve and focus on operational excellence, constructively identifying problems and proposing solutions.

- Work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it.

- As needed, support training new team-mates on how your team's software is constructed, how it operates, how secure it is, and how it fits into the bigger picture.

A day in the life

What's the challenge:

Engineers work in fast-moving space and have a large number of ambiguous challenges. Our projects require deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. You will be responsible for identifying solutions, trying ideas, given space to fail and iterate to produce products that your customers love. Software Engineers stay close to the customer as well as the architecture and design. Engineers dive deep to understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results

About the team

AWS Manufacturing Infrastructure Service is a software organization within AWS that owns delivering healthy servers and racks from the AWS Manufacturing sites to hand-off in data center. We own all the AWS Manufacturing infrastructure, services, network, and systems.

We working closely with service owners (such as EC2, S3, and EBS), Hardware Engineering, Supply Chain, and AWS Manufacturing Partners to ensure we deliver high quality servers and racks to customers.

We enable our customers to manage, secure, test, monitor, and update their testing, validation, and quality checks at the manufacturing line. We get involved from early stages of platforms or site builds. We measure success based on our ability to deliver capacity quickly, keep our manufacturing lines continuously running, to proactively detect and prevent defects that impact customers, and our customers' ability to adopt and safely use our solutions. The scale of problems we solve is unique. We have an open, inclusive, and highly collaborative and supportive team culture and spend considerable time onboarding and training our new team members.

BASIC QUALIFICATIONS

- Bachelor's degree in computer science or equivalent

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience programming with at least one software programming language

- Experience building complex software systems that have been successfully delivered to customers

- Experience in computer architecture

- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

PREFERRED QUALIFICATIONS

- 4+ years of building production software experience

- 4+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Cupertino - 165,200.00 - 223,600.00 USD annually