Job Title: Software Architect - Advanced (10970)Work Location: Columbia, SC (Fully Remote)
Duration: 12 Months (Possible Extension)
Interview Process: 1 Round - Virtual/Online
Candidate Location: No SC residency required. Open to nationwide candidates.
Key Responsibilities- Manage Salesforce user accounts, profiles, permission sets, and security access
- Perform daily Salesforce administration and maintenance activities
- Create and manage Salesforce sandbox environments for development, QA, and testing
- Promote code changes and updates between Salesforce environments
- Monitor workflow queues and automation processes
- Troubleshoot and resolve workflow-related issues
- Configure and maintain integrations with AWS Connect, ServiceNow, and Azure AD
- Support Identity Provider configuration and Single Sign-On (SSO) using Azure AD
- Maintain Salesforce documentation, configurations, and customizations
- Provide training and support to end users
- Collaborate with technical and business teams to support operational needs
Required Skills- Bachelor's degree in Information Technology, Computer Science, or related field
(Relevant experience may substitute for degree requirements) - Salesforce Certified Administrator certification
- 5+ years of experience as a Salesforce Administrator
- Strong experience with Salesforce daily maintenance and administration tasks
- Excellent problem-solving and troubleshooting skills
- Strong communication and collaboration abilities
Preferred Skills- Experience creating and managing Salesforce sandbox environments
- Experience promoting code modifications across Salesforce environments
- Familiarity with:
- AWS Connect
- ServiceNow
- Azure AD
- Experience with SSO and Identity Provider configuration
