DEPARTMENT:

SOCIAL SERVICES (DSS)

DATE POSTED:

JULY 28, 2026

CLOSING DATE:

AUGUST 11, 2026

HIRING RANGE:

$80,243.00 - $108,280.00

POSITION NUMBER:

40006900

JOB TYPE:

FULL-TIME, EXEMPT

GENERAL DESCRIPTION:

Work in this class involves program management and supervisory responsibilities for several sub-units of a local department of social services or responsibility for all social work programs in a small local department of social services. Employees usually supervise Social Work Supervisors II and III who are responsible for the day-to-day operation of work units or a program area. Employees manage work operations through considerable involvement with higher level management, program and administrative staff to ensure consistency in the planning, evaluation, implementation and delivery of services. Employees report to higher level management or to a Director of a local department of social services.

DUTIES AND RESPONSIBILITIES:

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

Manages the delivery of a comprehensive Child Protective Services Program within the Department of Social Services. Supervisory tasks include, but are not limited to policy development, program planning, budget preparation and supervision of Child Protective Services Investigative Assessment Supervisors. Serves as an agency liaison with designated committee and interagency groups as well as the information specialist and public relations consultant with local media. Candidates should have the demonstrated ability to work in collaboration with a diverse group of individuals and community partners. Considerable knowledge of Child Welfare laws and the methods and principles of casework supervision and training is essential. Candidates should possess skills in leadership, strategic planning, creative thinking, program evaluation, and relationship-building.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Considerable knowledge of methods and principles of casework supervision and training.
• Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems.
• Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources.
• Considerable knowledge of the laws, regulations and policies which govern social work programs.
• Skill in supervising, training, or orienting lower-level social workers, students, interns, or other staff.
• Ability to express ideas clearly and concisely and to plan and execute work effectively.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Master's degree from an accredited school of social work and three years of social work or counseling experience, two of which was in a supervisory capacity; or a bachelor's degree from an accredited school of social work and four years of social work or counseling experience, two of which were in a supervisory capacity; or a master's degree in a counseling field and four years of social work or counseling experience, two of which were in a supervisory capacity; or a four-year degree in a human services field or related curriculum including at least 15 semester hours in courses related td social work or counseling and five years of social work or counseling experience, two of which were in a supervisory capacity; or graduation from a four-year college or university and six years of experience in rehabilitation counseling, pastoral counseling, or a related human services field providing experience in techniques of casework, group work, or community organization, two of which were in a supervisory capacity; or an equivalent combination of training and experience.

PREFERRED REQUIREMENTS

• Preference will be given to applicants who manage change and lead teams through organizational and practice transformations.
• Preference will be given to applicants with comprehensive knowledge of NC Child Welfare policies and best practices.
• Preference will be given to applicants with strong understanding of child safety.
• Preference will be given to applicants with the ability to analyze complex situations, identify trends, and develop effective solutions.
• Preference will be given to applicants with a minimum of 5 years of supervisory experience in Child Welfare.

SPECIAL REQUIREMENTS:

Requires a valid North Carolina driver's license with a three-year acceptable driving record and a vehicle.