Job Requisition ID: 56821
Opening Date: 07/06/2026
Closing Date: 07/17/2026
Agency: Department of Human Services
Class Title: PUBLIC AID QUALITY CTRL REVIEWER (35892)
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary $5,834-$8,307/month ($70,008-$99,684/year)
Job Type: Salaried
Category: Full Time
County: McLean
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Position OverviewThe Division of Family and Community Services is seeking to hire a detail-oriented SNAP Integrity position to perform comprehensive, detailed, analytical, and investigative case record reviews on State and Federal Supplemental Nutrition Assistance Program (SNAP) cases for compliance with Federal SNAP regulations, State regulations and Department of Human Services (DHS) rules, policies, and procedures. Conducts federally mandated interviews on location statewide; investigates and verifies information and statements provided by program recipients. Reviews compliance with program standards.
Essential Functions- Performs comprehensive, detailed, analytical, and investigative case record reviews within an assigned geographical location to determine compliance with Federal Supplemental Nutrition Assistant Program (SNAP) regulations, State regulations and Department of Human Services (DHS) rules, policies, and procedures.
- Conducts federally mandated SNAP Quality Control (QC) interviews.
- Independently constructs the SNAP integrity review case file using the State's Integrated Eligibility System, Adobe, and a federal quality control database system while applying Illinois SNAP policies and procedures outlined in the SNAP Quality Control Review Handbook to formulate a conclusion on the case accuracy and regulatory compliance.
- Prepares narrative reports on case review findings using Microsoft 365 Office programs for submittal to the Bureau and/or USDA-FNS.
- Reviews, studies, and applies Federal and State SNAP policies, procedures, and regulations as well as DHS policies, rules and procedures governing the review sample.
- Participates in special programs required to test procedures, methods, and/or systems designed to improve department regulations prior to permanent implementation.
- Performs other duties as required or assigned with are reasonably within the scope of duties that are enumerated above.
Minimum Qualifications- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in one of the behavioral sciences.
- Requires two (2) years of professional experience in casework or related area.
Preferred Qualifications- Three (3) years of professional experience administering a supplemental nutrition assistance program.
- Two (2) years of professional experience working with public aid assistance program policies, rules, and procedures including those associated with Federal and State Supplemental Nutrition Assistance Programs (SNAP).
- Two (2) years of professional experience utilizing public assistance interviewing techniques.
- Two (2) years of professional experience examining and evaluating data in accordance with established criteria.
- Two (2) years of professional experience presenting and preparing clear, concise, and accurate reports.
Conditions of Employment- Travel is required in the performance of duties with overnight stays as appropriate.
* All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: 8:30am-5:00pm, Monday-Friday, 1 hour unpaid lunch.
Headquarter Location: 501 W Washington St, Bloomington, Illinois, 61701
Family and Community Services
Bureau of SNAP Integrity
SNAP Integrity Review Unit
McLean County
Work County: McLean
Agency Contact: [email protected]Posting Group: Social Services
As a State of Illinois employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick days annually (Sick days carry over from year to year)
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html
APPLICATION INSTRUCTIONSUse the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
