U.S. Bank

Small Business Sales Manager - Relationship Manager - West Region

U.S. Bank$134K — $164K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in banking and sales leadership
  • Strong consultative sales and relationship management skills
  • Proven track record of leading high-performing sales teams
  • Solid understanding of small business banking including credit and lending
  • Ability to balance revenue growth with risk management

Responsibilities

  • Lead and develop a team of Small Business Relationship Managers
  • Foster a high-performance culture centered on client acquisition
  • Provide coaching and performance management to team members
  • Monitor team performance and implement action plans for improvement
  • Collaborate with cross-functional teams to enhance client outcomes
  • Reinforce credit practices while focusing on compliance and revenue

Benefits

  • Comprehensive healthcare coverage (medical, dental, vision)
  • Life insurance options including basic and optional term
  • Disability insurance (short-term and long-term)
  • Paid time off including vacation and holidays
  • 401(k) with employer contributions for retirement
  • Parental leave and pregnancy disability
  • Adoption assistance program
  • Accrual of Sick and Safe Leave
Full Job Description
Job Description

In this role, you will coach and develop a high-performing team focused on acquiring new business, deepening existing relationships, and delivering comprehensive financial solutions that help clients achieve their goals. You will drive sales performance, ensure strong risk and credit management practices, and foster a culture of client-centricity, accountability, inclusion, and responsible growth.

The ideal candidate is an experienced sales leader with strong business acumen, proven success managing consultative sales teams, and the ability to balance revenue growth with sound risk management and exceptional client experiences.

What you'll do
  • Lead, coach, and develop a team of Small Business Relationship Managers to achieve annual goals related to revenue growth, loan production, deposits, and overall relationship value.
  • Create a high-performance culture focused on client acquisition, portfolio growth, relationship deepening, and consultative sales excellence.
  • Provide ongoing coaching, performance management, and developmental guidance to support individual and team success.
  • Partner with team members on business development activities, client strategies, and complex relationship opportunities.
  • Monitor team performance, pipeline activity, portfolio quality, and production results; identify opportunities and implement action plans to drive performance.
  • Ensure effective execution of sales strategies, prospecting routines, and portfolio management practices.
  • Collaborate with underwriting, portfolio management, credit partners, and other business lines to support strong client outcomes and responsible growth.
  • Reinforce sound credit practices and portfolio management standards while maintaining a balanced focus on risk, compliance, and revenue generation.
  • Foster strong partnerships across the organization to deliver integrated solutions and seamless client experiences.
  • Support recruiting, onboarding, and talent development efforts to build a diverse, high-performing team.
  • Build and maintain relationships with community organizations, centers of influence, and business partners to support market growth and increase visibility of U.S. Bank within the communities we serve.
  • Lead through change by promoting innovation, leveraging digital tools, and helping the team adapt to evolving client and business needs.


What you'll bring
  • Proven success leading high-performing sales teams and driving business growth through coaching, accountability, and talent development.
  • Strong consultative sales, relationship management, and business development expertise.
  • Solid understanding of small business banking, including financial analysis, credit, lending, and portfolio management.
  • Ability to balance revenue growth with sound risk management and regulatory compliance.
  • Typically a bachelor's degree or equivalent work experience, and typically five or more years of relevant banking and sales leadership experience.


Role expectations and requirements
  • This role actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security, suspicious activity reporting requirements, policies, and procedures.
  • Actively participates in required corporate and business line training and ensures team adherence to applicable policies, procedures, and regulatory requirements.
  • Promotes responsible banking practices and reinforces a strong risk and compliance culture.
  • May perform other duties as assigned.


Compensation

Total compensation includes base compensation in addition to eligibility for incentives based on the employee's production under the applicable incentive plan.

Travel / field activity

Outside prospecting and sales activities in assigned territory 50-70% of the time.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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