As a Small Animal Internal Medicine Consultant, you will provide phone-based clinical consultations to veterinary professionals across the US and Canada, supporting diagnostic interpretation and patient care decisions.  

You’ll join IDEXX’s Reference Laboratories team, a group dedicated to delivering high-quality diagnostic insights and exceptional service to veterinary clients. Working alongside fellow specialists, you’ll help ensure timely, accurate, and impactful clinical guidance to improve patient outcomes. 

• You will deliver live phone consultations to veterinary customers regarding laboratory results, diagnostic testing, and treatment options 

• You’ll guide clinicians on proper specimen handling techniques and help identify factors that may impact test accuracy 

• You will advise on available IDEXX reference laboratory tests, including specimen requirements, clinical utility, and interpretation of results 

• You’ll support customers with Point-of-Care diagnostics such as SNAP tests, VetTest, CatalystDX, LaserCyte, and ProCyte systems 

• You will manage a consistent caseload while meeting turnaround time expectations and maintaining availability during scheduled hours 

• You’ll maintain and grow your clinical expertise through continuing education and current veterinary literature 

• You will participate in regular consulting service meetings and broader IDEXX training or organizational sessions 

• You’ll document all consultation interactions accurately within the CRM system 

• You will maintain active board certification and applicable veterinary licensure 

• DVM (or equivalent veterinary degree) with ACVIM (Small Animal Internal Medicine) board certification (DACVIM, SAIM) or equivalent 

• Active veterinary license (state or provincial, as applicable) 

• Strong clinical expertise in small animal internal medicine and diagnostic interpretation 

• Ability to communicate complex medical information clearly and effectively over the phone 

• Comfort working in a remote, technology-enabled environment with dedicated office space and high-speed internet 

• Commitment to maintaining Diplomate status and ongoing continuing education 

• Ability to manage multiple consultations and prioritize in a fast-paced environment 

• Fluency in English required; other language skills are a plus 

• Starting salary: $140000 - $150000 / year 

• Opportunity for annual cash bonus 

• Health / Dental / Vision benefits starting day one 

• 5% matching 401k and employee stock purchase plan 

• Paid time off and continuing education allowance 

• Licensure and professional dues support 

• Additional benefits including pet insurance, mental health resources, volunteer paid days off, and foundation donation matching 

• Full-time schedule (5 days, 40 hours per week) with shifts within Monday - Friday, 8 am - 9 pm EST and occasional Saturdays (rotation with day off during the week) 

• Fully remote work environment