May provide support to the following locations as needed:196 Quality Drive, Hooksett, NH 03106932 South Willow Street, Manchester, NH 03103240 Loudon Road, Concord, NH 03301IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type "Jobs Hub" into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.
Job Details:The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
- Lift, push, or pull 50+ pounds.
Benefits Included:- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
Compensation:Competitive pay range of $77,000 - $94,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.
*Pay amount does not guarantee employment for any particular time.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 08/31/2026.
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