ResponsibilitiesPeraton requires a Configuration Management Lead to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM.
This position is located in Tampa, Florida.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
- Reviews and approves improvements to the CM Plan and ensures delivery by Configuration Management Specialists.
- Tracks, validates, and reports on the training and operational readiness of personnel in support of ServiceNow (SNOW) transition.
- Drives the strategic integration of Change, Configuration, and Resource workflows into the ServiceNow (SNOW) platform, representing the critical path for the enterprise ITSM modernization.
- Provides foundational Asset and Configuration Item (CI) mapping to support the onset and execution of the enterprise Zero Trust Architecture.
- Ensures Configuration Management Specialists maintain current build documentation for each service.
- Oversees and ensures updates of service/configuration items build documentation occur no less than every 60 calendar days, or as directed by the Government.
- Oversees the accuracy of configuration data entered/uploaded and maintained in the CMDB.
- Oversees the creation, maintenance, and updates of logical service models.
- Ensures CM records are maintained for directed configuration items.
- Participates in SOCOM Change Advisory Board (CAB), as required.
- Reviews and approves additional attributes for service/standard drift capability.
- Oversees service and inter-service configuration item relationships.
- Establishes and implements process interfaces to Incident Management, Problem Management, Change Management, and Asset Management processes.
- Reviews and approves execution of appropriate authorization controls for modifying configuration items.
- Reviews and approves execution of procedures for verifying the accuracy of configuration items, adherence to the CM process, and identifying process deficiencies.
- Reviews and approves significant SIE infrastructure changes to ensure impacts to configuration management data are properly addressed.
- Requests, reviews, and confirms CM Reports that are in compliance with USSOCOM policies, procedures, regulations, and directives.
- Reviews and approves updates and changes to CM Reports.
- Oversees the creation, deployment, and maintenance of infrastructure as code process for onboarding and offboarding applications within the multi-cloud environment.
- Streamlines configuration management activities.
- Provides configuration management planning.
- Defines provisions for configuration identification, change control, configuration status accounting, and configuration audits.
- Regulates the change process so that only approved and validated changes are incorporated into CIs.
Qualifications
Required Qualifications:
- Minimum 10 years of experience
- DoD TS/SCI clearance
Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
