Avantor Performance Material

Site Supervisor

Avantor Performance Material • $67K — $108K *
South San Francisco, CA 94080In-Person
Real Estate & Construction
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High school diploma or GED required; Associate degree in supply chain, business, or life sciences preferred
  • 5+ years experience in laboratory services, warehouse, logistics, or inventory management
  • 2-3 years supervisory experience with full performance management responsibility
  • Documented experience in operational improvement initiatives
  • Experience in client-embedded services or regulated environments
  • Valid driver's license and reliable transportation required
  • 7+ years overall experience in inventory, logistics, or lab services.

Responsibilities

  • Own day-to-day operational delivery including scheduling and task prioritization
  • Set and communicate operational goals aligned to site plans
  • Monitor operational dashboards and reallocate resources as needed
  • Lead daily huddles and weekly operations reviews
  • Serve as escalation contact for operational issues during shifts
  • Coordinate responses to high-priority customer requests
  • Identify opportunities for workflow improvements and service quality enhancement.

Benefits

  • Medical, Dental, Vision, and Wellness programs (eligible from day 1)
  • Paid Time Off (PTO), company paid holidays, and choice holidays
  • Flexible Spending Account (FSA), Health Savings Accounts (HSA), and commuter benefits
  • Tuition assistance, employee stock purchase plan discount
  • Comprehensive protection coverage including legal and identity theft protection.
Full Job Description
The Opportunity:

In this role, you will report to the territory manager and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Shift: Monday - Friday, 7:30 am - 3:30 pm

Location: South San Francisco, CA

Benefits:

  • Health and Wellness: Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)

  • Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

  • Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

  • Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.

  • Recognition: Celebrate your peers and earn points to redeem for gifts and products

What we27re looking for

  • Education:High school diploma or GED equivalent required; Associate degree in supply chain, business, or life sciences preferred

  • Experience: 5+ years of experience in laboratory services, warehouse, logistics, or inventory management operations

  • Collaboration Tool: Microsoft Teams experience

  • 2-3 years of formal supervisory experience with direct reports and full performance management responsibility

  • Documented experience leading operational improvement initiatives

  • Experience in a client-embedded services or regulated facility environment

  • Valid driver27s license and reliable form of transportation required

  • 7+ years of inventory, logistics, or lab services experience

  • 4+ years of formal supervisory experience including responsibility for continuous improvement initiatives

How you will thrive and create an impact

Avantor27s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

In this role you will:

Site Operations Leadership

  • Own day-to-day operational delivery for the assigned site or functional scope, including scheduling, task prioritization, and exception management

  • Set and communicate daily, weekly and monthly operational goals aligned to site and account-level plans

  • Monitor real-time operational dashboards; reallocate resources proactively to maintain service levels

  • Lead daily huddles and weekly operations reviews with the team and client contacts

  • Serve as the escalation point of contact for operational issues during assigned shift and on-call periods

  • Coordinate cross-functional responses to high-priority or high-impact customer requests

Workflow Design & Continuous Improvement

  • Identify opportunities to streamline workflows, reduce non-value-added steps, and improve service quality

  • Design and pilot workflow changes within authority; document and institutionalize successful improvements

  • Recommend broader enhancements requiring Operations Manager or client approval, with supporting data and business case

  • Lead or participate in site-level continuous improvement projects using structured problem-solving methods

  • Partner with peer supervisors across the account to standardize effective practices

  • Track and report improvement outcomes on productivity, quality, and client satisfaction metrics

Operational Problem Solving & Analysis

  • Analyze operational data including service level reports, cycle count variances, and customer feedback to identify trends and root causes

  • Develop and implement practical solutions for operational issues within scope of authority

  • Escalate issues requiring broader intervention with fully developed root-cause analysis and proposed corrective actions

  • Partner with Quality and Compliance teams on CAPA (Corrective and Preventive Action) activities

  • Facilitate structured problem-solving sessions with the team (5-Why, Fishbone, or similar)

Performance Management & Talent Development

  • Conduct performance reviews, goal setting, and development conversations for all direct reports on the Avantor HR cycle

  • Identify and develop high-potential associates; maintain an active advancement pipeline for peer-level and roles

  • Design and deliver team-level development activities including cross-training plans and skill-building exercises

  • Lead or support hiring activities for associate and specialist roles; participate in interview panels for peer supervisor openings

  • Partner with HR on complex employee relations matters, performance improvement plans, and progressive discipline

  • Recognize strong performance formally and informally; nominate team members for awards and advancement

Client Relationship Management

  • Serve as a primary day-to-day relationship holder with client lab management and site leadership

  • Lead regular operational reviews with client stakeholders, presenting service level performance and improvement initiatives

  • Capture, log and respond to client feedback, service requests and complaints within defined SLAs

  • Support account-level business reviews alongside the Operations Manager with analysis and site-specific insights

  • Participate in client audits and regulatory inspections as the site operational lead

Safety, Quality & Compliance Oversight

  • Own site-level safety performance for the assigned team; lead incident investigation and CAPA implementation

  • Conduct regular documented safety walk-throughs and partner with client safety teams on joint audits

  • Ensure all training certifications are current across the team; prevent assignment of work to associates with lapsed qualifications

  • Lead team engagement in hazard identification and near-miss reporting

  • Participate in internal Avantor quality audits and client-led compliance reviews

Workforce Planning & Budget Support

  • Partner with the Operations Manager on site-level workforce planning, including headcount forecasting and schedule design

  • Review and approve timecards, overtime, and PTO requests within approved budget parameters

  • Monitor labor hours, overtime trends, and productivity metrics; flag variances with recommended actions

  • Support preparation of site-level operating budget inputs and contribute to account-level financial reviews

  • Manage small discretionary spend (team supplies, minor equipment) within delegated authority

Administrative & Reporting

  • Compile and deliver weekly and monthly site operational reports for internal and client leadership

  • Maintain accurate personnel records, training documentation and performance files in coordination with HR

  • Document and maintain site SOPs, work instructions and training materials

  • Support new business proposals and site expansion activities with operational input as requested


About Avantor Performance Material

Avantor is a leading provider of mission-critical products & services to customers in the life sciences & applied materials industries.

Avantor Performance Materials Careers

Join the vibrant team at Avantor Performance Materials, a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. At Avantor, we are committed to setting science in motion to create a better world. Our company thrives on innovation and leadership in the scientific community, making this an ideal place to advance your career.

Work You’ll Do

At Avantor Performance Materials, you will be part of a culture that values diversity and leadership. Our team members are empowered to lead and innovate, ensuring that we meet the complex challenges of our clients. Whether you are involved in developing new products, improving existing processes, or supporting the seamless delivery of our services, your work will directly contribute to our global impact.

Explore Job Opportunities and Growth

We offer a variety of job opportunities that cater to different skills and career aspirations. From research and development to marketing and customer support, Avantor provides a platform for professional growth and development. Our commitment to employee growth is reflected in our robust training programs and our focus on career advancement.

Internship Programs

Kickstart your career with an internship at Avantor Performance Materials. Our internships provide hands-on experience in a dynamic environment, allowing you to apply your academic knowledge to real-world projects. Interns at Avantor gain invaluable industry insights and professional networking opportunities that often lead to full-time employment.

Benefits and Culture

Choosing a career at Avantor means more than just a job. Our employees enjoy comprehensive benefits designed to enhance their life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally. Avantor’s culture is built on collaboration and respect, where diversity and inclusion are celebrated.

Hiring Process

Our hiring process is designed to identify and attract professionals who are passionate, curious, and driven. Starting with your resume submission, through to the interview stage, each step allows us to understand your strengths and how they align with our values and goals. We look for individuals who are solution-driven team players eager to contribute to our collective success.

Stay Connected

Join the Avantor Performance Materials team and be part of a company that prides itself on its global scale, innovative solutions, and leadership in science. Explore the positions that match your skills and interests on our Careers page.

Search Avantor Jobs

Discover the exciting and rewarding career opportunities waiting for you at Avantor Performance Materials. Whether you’re seeking an entry-level position or a more senior role, we have opportunities that can propel your career forward.

Keep Up to Date

Stay informed with the latest company news, career tips, and industry insights by subscribing to our careers blog. At Avantor, we ensure you have the resources to thrive in your career and stay ahead in the industry.

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Learn more about Avantor Performance Material
Size
13,500 employees
Market Cap
$13.7 billion
Industry
Business Services
Net Income
$116.6 million
Founded
1904
5 Year Trend
+60.6%
Revenue
$6.3 billion
NASDAQ
AVTR
* Ladders Estimates

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