Ensono

Site Reliability Engineer

Ensono$96K — $136K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-9 years of experience in a relevant field
  • Bachelor's degree in computer science or related discipline
  • SRE Foundation certificate from DevOps Institute and an associate-level cloud provider certification
  • Proficiency in Azure and Kubernetes for application management and deployment
  • Expertise in Infrastructure as Code (IaC) using Terraform

Responsibilities

  • Troubleshoot and resolve incidents while identifying systemic issues
  • Lead the incident resolution process and document findings for post-mortem analysis
  • Implement fixes to improve service reliability and reduce operational toil
  • Enhance Service Requests and Change Management processes through technical and stakeholder engagement
  • Engage with clients and third-party vendors for support and collaboration

Benefits

  • Unlimited Paid Days Off
  • Three health plan options
  • 401k with company match
  • Eligibility for dental, vision, and disability coverage
  • Family Forming Benefit including fertility and adoption reimbursement
  • Paid parental leave
  • Education Reimbursement and Student Loan Assistance
  • Sabbatical leave
  • Wellness program
  • Flexible work schedule
Full Job Description
We are seeking an experienced Site Reliability Engineer (SRE) with expertise in Infrastructure as Code tools like Terraform, core CI/CD tools such as Azure DevOps, and monitoring tools including DataDog and AWS CloudWatch. The ideal candidate will have commercial experience in technologies like Dotnet or Java, and be skilled in troubleshooting, incident resolution, and improving service and change management processes. Strong leadership in client-facing discussions and engagement with third-party suppliers is essential. An SRE Foundation certificate and a cloud provider associate-level certification are highly beneficial.
  • Commercial experience and proficiency with industry standard:
  • IAC tooling (Terraform preferably, or ARM/bicep and CloudFront)
  • Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab)
  • Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor, AWS CloudWatch)
  • Commercial experience in at least one core technology (Dotnet, Java, AI/Data Engineering, Golang)
  • Troubleshooting issues and identifying systemic failings indicated by incidents/failures
  • Implementing fixes
  • Proposing solutions for reducing toil
  • Providing leadership in the Incident resolution process, including creating and maintaining documentation, and providing key input to Post-mortem analysis
  • Improving Service Requests and Change Management processes, both technically and through stakeholder management).
  • Participate in the process for, and Proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies)
  • Lead discussion in client-facing meetings and discussions around the SRE process, and identifying areas for increasing SRE footprint.
  • Engaging with suppliers and 3rd parties for support, requests and opportunities


We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Required Qualifications
  • 3-9 Years experience
  • Bachelor's degree (or equivalent) in computer science or related discipline
  • SRE Foundation certificate (DevOps Institute) and a Cloud provider (AWS, Azure, GCP) 'associate'-level certification, or completed during the probationary period.
  • Proficiency in Azure and Kubernetes, with hands-on experience in managing and deploying applications.
  • Expertise in Infrastructure as Code (IaC) using Terraform for efficient and scalable infrastructure management.


Preferred Qualifications
  • Certified Kubernetes Administrator / Application Developer
  • Certified Azure DevOps Engineer
  • Experience with monitoring tools such as NewRelic or Splunk for effective system monitoring and alerting.
  • Familiarity with Harness for continuous delivery and deployment processes.
  • Strong programming skills in .Net, Java, or JavaScript for developing robust and scalable applications


We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:
  • Unlimited Paid Days Off
  • Three health plan options
  • 401k with company match
  • Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
  • Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
  • Paid childbearing and paternal leave
  • Education Reimbursement, Student Loan Assistance or 529 College Funding
  • Sabbatical leave
  • Wellness program
  • Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $96000 to 136,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, includean annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

About Ensono

Ensono is a hybrid IT services provider that helps clients transform their IT infrastructure, operations and service delivery to improve business agility, accelerate growth and optimize their IT expense management. Ensono delivers technology solutions across all platforms and for all types of IT environments, helping clients to drive innovation and enhance their customer experiences. The company has over 2,000 associates and is headquartered in Chicago, Illinois, with operations in North America, Europe, and Asia.
Learn more about Ensono
Size
2,000 employees
Industry
Net Income
$20 million
Founded
2000
5 Year Trend
+5%
Revenue
$550 million

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