General Motors

Site Quality Manager

General Motors$140K — $186K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in manufacturing, engineering, or quality.
  • Experience in high-volume manufacturing and quality management systems.
  • Prior leadership experience driving results in manufacturing environments.
  • Demonstrated problem-solving skills using methodologies like Six Sigma.
  • Strong communication and influencing skills across functions.
  • Proficient in Microsoft Office and SharePoint.
  • Understanding of continuous improvement processes.

Responsibilities

  • Lead the plant Quality team fostering collaboration and accountability.
  • Partner with Production and Engineering to resolve quality issues.
  • Provide leadership for launches and continuous improvement initiatives.
  • Develop talent and guide performance within the Quality organization.
  • Champion customer satisfaction and oversee external audits.
  • Ensure effective oversight of supplier quality and communication.
  • Utilize data to identify risks and improve plant quality results.

Benefits

  • Comprehensive health and wellbeing programs including medical, dental, and vision.
  • Flexible spending accounts and health savings account options.
  • Retirement savings plan and life insurance benefits.
  • Paid vacation and holidays, as well as tuition assistance programs.
  • Employee assistance program and GM vehicle discounts.
Full Job Description

Job Description

The Role

The Component Plant Quality Manager is a staff-level leadership role responsible for leading the plant quality organization, delivering plant scorecard results, strengthening technical processes, and shaping the long-term quality strategy for the site.

In this role, you will partner closely with Production, Engineering, Supplier Quality, and union representatives to ensure customer requirements, regulatory expectations, and GM quality systems are met while building a culture of accountability, inclusion, and continuous improvement across the plant.

This leader is expected to operate at a level 8 people leader standard by translating strategy into clear direction, leading large cross-functional work, owning key performance outcomes, influencing across organizations, and building a strong team with the right talent, development, and accountability systems in place.

What You'll Do

Lead as one team

  • Lead the plant Quality team, fostering collaboration, inclusion, transparency, and shared accountability across the organization.
  • Partner with Production, Engineering, and union leadership to resolve quality issues, strengthen workforce engagement, and support a high-performing manufacturing culture.
  • Provide cross-functional leadership for launches, operational readiness, Continuous Improvement and Problem Solving.
  • Build organizational capability by developing talent, and guiding performance and development planning for the Quality organization.

Commit to customers

  • Serve as a plant quality leader for customer satisfaction, including Fast Response, customer complaints, SPPS, PRTS, and related escalation processes.
  • Lead the plant through external audits and customer-facing quality reviews, ensuring strong audit readiness, traceability, and confidence in plant quality systems.
  • Oversee PPAP approvals, launch readiness, and change control processes that protect product quality and customer satisfaction.
  • Ensure effective oversight of supplier quality, warranty-related problem solving, and plant-to-corporate quality communication.

Innovate and embrace change

  • Champion BPD, BIQ, layered audits, GMS basketweave activities, problem solving, and continuous improvement efforts through Red-X and OpEx that improve quality performance and reduce cost.
  • Lead cross-functional reviews tied to scrap, cost reduction, spill tracking, lessons learned, and recurrence prevention.
  • Use data, metrics, and operational reviews to identify risks early, prioritize the highest-impact actions, and improve plant quality results.

Speak fearlessly

  • Escalate risks candidly, lead difficult cross-functional discussions with clarity, and keep teams focused on facts, solutions, and enterprise outcomes.
  • Create an environment where employees feel safe to raise concerns, share ideas, and challenge assumptions in support of better decisions and stronger quality outcomes.

Move with urgency and own the outcome

  • Lead the execution of plant quality priorities with speed, discipline, and sound judgment, adjusting resources and focus as conditions change.
  • Own delivery of key quality, safety, cost, and operational metrics that align with GM strategic priorities and plant business needs.

Win with integrity

  • Lead in a manner consistent with GM values, behaviors, and policies, with an uncompromising commitment to safety, ethics, transparency, and compliance.
  • Manage departmental budgets, workforce planning, and operational decisions responsibly and in support of plant and enterprise objectives.

Key Performance Focus Areas

  • Manage plant supplier quality, gage, warranty, and operations quality performance.
  • Deliver plant quality metrics including IPPM, PPM, scrap, and IPTV, using data to drive action, escalation, and improvement.

Lead Site Operational Excellence initiatives that support plant budget by identifying, prioritizing, and executing cost improvement actions without compromising safety, quality or customer requirements.

  • Maintain GMS BIQ4 readiness and compliance across the plant quality system.
  • Ensure PPAP approvals are completed on time and support disciplined launch and change management.
  • Lead people, WOC, and safety outcomes for the organization through clear expectations, development, and accountability.

Required Qualifications

  • Bachelor’s degree in manufacturing, engineering, or quality.
  • Significant experience in high-volume manufacturing, with strong knowledge of quality management systems, manufacturing processes, and production operations.
  • Prior leadership experience in a manufacturing environment, including experience leading teams and driving results through others.
  • Demonstrated problem-solving capability, including use of structured methodologies such as Red X, OpEx, or Six Sigma.
  • Strong cross-functional communication and influencing skills.
  • Technical proficiency with Microsoft Office and SharePoint.
  • Knowledge of continuous improvement processes.

Preferred Qualifications

  • Launch experience in a manufacturing environment.
  • Experience leading quality operations in a high-volume propulsion, engine, machining, or component manufacturing site.
  • Multi-plant experience and demonstrated success strengthening employee engagement and team capability.
  • Strong understanding of GPS, GMS, and BIQ systems, with success using those systems to improve plant performance.
  • Proven ability to build strong partnerships with internal customers and cross-functional teams.
  • Proven ability to build high-performing teams and strong partnerships with salaried and UAW-represented hourly team members.
  • Experience working with GM’s DRE, PET, and MEC teams; thermal management experience and demonstrated networking with the thermal group is a plus.

Leadership Profile

The successful candidate is a level 8 people leader who can translate strategy into action, lead large cross-functional initiatives, influence skeptical stakeholders, make difficult decisions in the best interest of the enterprise, and create an inclusive, accountable team culture that delivers measurable results.

Compensation:

  • The expected base compensation for this role is: $140,100 - $186,700. Actual base compensation within the identified range will vary based on factors relevant to the position.

  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

  • GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ

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