The Site Engagement Manager will support the Alpharetta Global Center COO and serve as a primary execution partner for the COO office. This Director-level role will drive the rhythm of business across communications, events, employee experience, governance reporting, employee network and committee support, budget tracking, and site operations.
The ideal candidate is a highly organized, self-directed operator who can manage multiple concurrent priorities, exercise sound judgment with senior stakeholders, and build strong partnerships across HR, Corporate Services, employee networks, infrastructure teams, and the broader Global Center network.
What you’ll do in the role:
• Communications: Develop and execute site communications, including announcements, event marketing, digital signage, internal platform content, mail group governance, and communications support for employee networks and committees.
• Event Management: Plan and execute site management events, senior leader visits, Firmwide activations, and employee network programming, including logistics, vendor coordination, procurement, marketing, and calendar alignment.
• Employee Experience: Support new hire welcome programming, orientation, tours, culture initiatives, employee feedback loops, and engagement activities that strengthen connection across the site.
• Governance and Business Management: Prepare materials, reporting, presentations, dashboards, trackers, and briefing content for leadership forums, planning sessions, HR forums, and risk reviews.
• Budget and Operations: Manage budget tracking, expense processes, vendor setup, payment processing, swag and branded materials, event supplies, and other site assets.
• Workplace and Staff Support: Serve as a front-line resource for site-specific inquiries and escalations, partnering with Corporate Services and other teams to resolve issues and improve processes.
What you’ll bring to the role:
• 7+ years of experience in internal communications, corporate events, employee engagement, site operations, business management, or a related field within a corporate, matrixed environment.
• Strong project management skills with demonstrated ability to manage multiple workstreams, competing priorities, and tight deadlines.
• Excellent written and verbal communication skills, including experience preparing senior-level materials and tailoring messages for diverse audiences.
• Experience supporting senior stakeholders and producing reporting, presentations, dashboards, and briefing materials.
• Strong budget, vendor, expense tracking, and operational process management skills.
• Proficiency with Microsoft Office and collaboration tools, including Excel, PowerPoint, Word, SharePoint, Microsoft Teams, Jive, and Viva Engage.
• Comfort using AI tools, such as Microsoft Copilot or generative AI, to improve productivity, content development, reporting, and workflow efficiency.
• Bachelor’s degree or equivalent work experience.
Preferred experience
• Experience supporting a COO office, site leadership team, or equivalent operational leadership function.
• Experience with event management at scale, internal marketing campaigns, digital signage, or multi-channel content production.
• Experience improving operational processes in a developing or rapidly evolving environment.
• Familiarity with expense and budget tools, including Smaart and ENC workflows.