Caterpillar, Inc

Services Development Manager - Houston

Caterpillar, Inc$118K — $190K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in sales management or a related field.
  • Strong understanding of customer relationship management principles.
  • Proven ability to analyze sales data and market trends.
  • Excellent negotiation and decision-making skills.
  • Demonstrated effective communication abilities across diverse audiences.
  • Experience in supervising sales teams or staff.

Responsibilities

  • Manage daily operations of a sales team.
  • Identify and respond to sales opportunities based on organizational strengths.
  • Supervise and coordinate staff activities to ensure optimal customer service.
  • Oversee business development processes for compliance with policies.
  • Ensure high levels of service before and after transactions.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Generous paid time off program including vacations and holidays.
  • 401(k) plan with employer matching contributions.
  • Flexible spending accounts for health-related expenses.
  • Career development support and tuition reimbursement.
  • Incentive bonus opportunities based on performance.
  • Life insurance and disability benefits available.
  • Parental leave and adoption benefits offered.
Full Job Description

Career Area:

Job Description:

Role Definition

  • Manages day-to-day operations of a sales team that works with select clients or client groups to achieve business goals and ensure effective resolution of all issues raised by the client.

Responsibilities

  • Identifying and analyzing organization's strengths and weaknesses, and responding to opportunities in sales environment.
  • Supervising and coordinating the daily activities of staff engaged in promoting and selling a product; ensuring that customers receive a high level of service before and after business closing.
  • Supervising the business development processes to ensure compliance with the organization's policies, procedures, and regulations.

Skill Required:

  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
  • Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
     

Compensation & Benefits:

Summary Pay Range:  $118,860.00 - $190,176.00 

  

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Caterpillar.  

Benefits: 

Subject to plan eligibility, terms, and guidelines. This is a summary of the benefits. 

  •  Medical, dental, and vision benefits* 

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.) * 

  • 401(k) savings plans* 

  • Health Savings Account (HSA)* 

  • Flexible Spending Accounts (FSAs)* 

  • Health Lifestyle Programs* 

  • Employee Assistance Program* 

  • Voluntary Benefits and Employee Discounts* 

  • Career Development* 

  • Incentive bonus* 

  • Disability benefits 

  • Life Insurance 

  • Parental leave 

  • Adoption benefits 

  • Tuition Reimbursement    

* These benefits also apply to part-time employees 

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade.  It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.  At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.  It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

 

 

This position requires working onsite five days a week. 

 

Relocation is available for this position. 

 

Visa Sponsorship is not available for this position.

Posting Dates:

July 28, 2026 - August 4, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.   

Not ready to apply? Join our Talent Community.

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

Caterpillar, Inc. Careers

Join the robust team at Caterpillar, Inc., a global leader in construction and mining equipment, where innovation drives everything we do. As part of our team, you'll engage in work that improves the world and furthers your career with every project you touch.

Work You’ll Do

At Caterpillar, Inc., you will have the opportunity to contribute to a variety of groundbreaking projects that extend across the globe. Our commitment to leadership in the industry is unwavering, and we achieve it through a culture that fosters diversity and leadership development.

Explore Job Opportunities and Growth

Caterpillar offers a wide range of job opportunities and career paths, providing a platform for professional growth and development. Whether you're interested in engineering, sales, marketing, or management, Caterpillar has a position that will utilize your unique skills and talents. We are continuously hiring innovative minds to propel our mission forward and maintain our status as industry leaders.

Internship Programs

Kickstart your career with a Caterpillar internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment at our company. As an intern, you will work alongside experienced professionals and gain insights that will benefit you as you advance in your career.

Benefits and Culture

Choosing a career at Caterpillar means more than just having a job. It means you're part of a team that values diversity and is committed to creating an inclusive environment. We offer competitive benefits to ensure the health and well-being of our employees and their families. These benefits include health insurance, retirement plans, and paid time off, alongside unique perks like professional development and diversity training programs.

Innovation and Leadership

Drive innovation and industry leadership as part of the Caterpillar team. We empower our employees to lead from their first day on the job, encouraging continuous improvement and career advancement. At Caterpillar, your ideas will shape the future of our business and the industries we serve.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Ready to start your journey at Caterpillar, Inc.? Explore our career portal for the latest job opportunities.

Stay Connected

Keep up to date with company news, career tips, and industry insights—all from the people who work here. Subscribe to our careers blog and personalize your subscription to receive updates that align with your career interests.

Prepare for Your Interview

Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ

Similar Jobs

More Jobs at Caterpillar, Inc

More Business Services Jobs

Find similar Services Development Manager - Houston jobs: