We are currently seeking a ServiceNow - Technical Consultant - Integration Engineer to join our team in Plano, Texas (US-TX), United States (US).
Job Description:
ServiceNow Technical Consultant - Integration Engineer Location:
Remote
Job Type:
Full-Time
bout the Role:
- We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions.
- This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.
Key Responsibilities: - Lead design and delivery of scalable CSM solutions aligned with enterprise architecture and industry best practices.
- Provide strong hands-on expertise across CSM modules including Case Management, Knowledge Management, Entitlements, and Customer Onboarding.
- Strong knowledge of CSM data models, case lifecycle, and customer workflows.
- rchitect and manage real-time integrations with CRM, finance systems, and third-party platforms
- Demonstrate proficiency in REST/SOAP APIs, IntegrationHub, MID Server, and integration workflows.
- Integrate ServiceNow with CRM systems, ERP platforms, financial systems, and external applications.
- Oversee interoperability and ensure seamless data flow across platforms.
- pply working knowledge of ITSM processes (Incident, Problem, Change, Service Catalog) mapped to ITIL standards
- Required Qualifications:
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- 8+ years of experience in ServiceNow and 4+ years of CSM experience.
- Proven track record of successful ServiceNow implementations in enterprise environments. - 2+ Years
- Certifications (Required/Preferred):
Required: Should be CIS - CSM certified.
Skills & Competencies: • Strong understanding of ServiceNow architecture and data model.
• Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
• Experience with Agile methodologies and DevOps practices.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
Why Join Us?
• Work with a team of passionate ServiceNow experts.
• Opportunity to lead high-impact digital transformation projects.
• Competitive compensation and benefits.
• Continuous learning and certification support.
