ServiceNow System AdministratorCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Are you a ServiceNow expert who enjoys optimizing systems and solving technical challenges? Join Uline as a ServiceNow System Administrator and help manage, enhance and support our ServiceNow platform, ensuring reliable and efficient service delivery across our growing North American company.
Position Responsibilities- Manage Uline's ServiceNow platform, including applications, modules and workflows to meet business needs.
- Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution.
- Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations.
- Build custom dashboards and reports to identify trends and support continuous service improvement.
Minimum Requirements- Bachelor's degree in Computer Science, Information Technology or related field.
- ServiceNow Certified System Administrator (CSA) preferred.
- 2+ years of experience in administering End User Computing (EUC) applications preferred.
- Strong knowledge of ITIL processes, JavaScript and ServiceNow customization.
- Excellent customer service, communication and problem-solving skills.
- Uline does not participate in the H1-B lottery.
Benefits- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks- On-site café and first-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
