Qualifications

• 5+ years of experience in product management, specifically within ServiceNow or similar platforms.
• Proven expertise in environment management and deployment governance.
• Strong understanding of application architecture, data modeling, and integration strategies.
• Excellent communication skills for stakeholder management and project oversight.
• Demonstrated ability to prioritize product backlogs and manage delivery timelines.

Responsibilities

• Coordinate instance provisioning and ensure environment readiness for development and testing activities.
• Lead the creation and approval of design documents, ensuring alignment with business objectives.
• Identify and oversee integration requirements with external systems, including API and MID Server configurations.
• Govern project artifacts to uphold quality standards and compliance with ServiceNow best practices.
• Manage the product backlog, defining roadmap and sprint objectives to drive development progress.
• Ensure thorough quality assurance and user acceptance testing before production releases.
• Conduct release oversight, validating deployment plans and monitoring post-deployment performance.

Benefits

• Remote work flexibility from Santa Clara, CA.
• Opportunities for professional development and continuous learning.
• Collaborative work environment with cross-functional teams.
• Access to cutting-edge tools and technologies in ServiceNow.
• Engagement with leading industry practices and best standards.