Job Description

In the assigned Job Role of Architecture Consultant 2, your Area Of Responsibility will be as below:
• Participate in customer discussions to gather and analyze system requirements for performance, security and scalability.
• Provide suggestions on solution architecture, contribute to tech framework development, support enterprise architecture definition, and drive design creation
• Identify suitable technologies and tools available in the market, and perform a comparative analysis in line with client's business requirement, thereby identifying optimal architectural solution options
• Participate in developing integration strategies based on validation of proof of concept of proposed architectural solutions
• Facilitate a smooth transition by ensuring knowledge transfer and adherence to quality standards, while contributing to the build and deployment automation strategy
• Collaborate with development teams to resolve complex technical issues using solution deployment and roll out methods, during build, deployment and support phases
• Analyze system performance basis architectural solutions implemented and support in identifying potential risks in the system landscape
• Create artifacts of architectural frameworks and technical solutions, thereby enriching team's knowledge repository

Your contribution to the team:
• The ability to analyse, design, and develop scalable and secure architectures.
• A knack for assessing multiple technologies, tools and frameworks to recommend optimal solutions.
• Understanding of integration methodologies, proof-of-concept validation and deployment strategies.
• The ability to document architectural frameworks and solutions.
• Proactive communication with internal teams and clients, ensuring alignment with business objectives.
• A knack to keep with up technical advancements to ensure relevant and effective recommendations.
• The ability to maintain standards and ensure smooth transition through knowledge transfer

Required Skill and Experience

Experience required in:
• Experience and proven specialization in design and hands-on implementation of ServiceNow ITOM - Discovery, Service Mapping, Event Management and Orchestration with deep understanding on IT Infrastructure.
• Experience in design and implementing CSDM framework and CMDB
• Strong hands-on experience implementing and supporting ServiceNow Discovery. Expertise with MID Server configuration, Discovery Patterns, Sensors, Identification & Reconciliation Engine (IRE), and CMDB health.
• Experience in integrating, discovering and managing AWS, Azure, GCP cloud resources within ServiceNow CMDB.
• ServiceNow Discovery, MID Server configuration, Discovery Patterns & Sensors, Identification & Reconciliation Engine (IRE), CMDB and CSDM - hands-on implementation and Troubleshooting experience
• Cloud resources integration and discovery - AWS, Azure, and GCP resources within ServiceNow CMDB
• Python scripting - for automation and tooling
• Cloud infrastructure concepts & networking - general cloud/networking knowledge
• AI-assisted development tools - GitHub Copilot, ServiceNow AI tools, GenAI coding assistants

Preferred Skill and Experience
• ITOM developer experience in some or all ITOM application areas (Service Mapping, SAM, Event Management, Orchestration)
• Intermediate Windows and Unix administration skills including OS PowerShell and Bash scripting and config file interpretation/parsing
• ServiceNow Certified Implementation Specialist (CIS) in any ITOM applications strongly desired
• Integration experience (SOAP, REST, and JSON as well as JDBC and file imports)
• Administration of a ServiceNow instance including the management of users, groups, and roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary experience a plus
• AWS experience -extensive AWS expertise is a plus
• Experience with enterprise-scale ServiceNow deployments

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.