Tata Consultancy Services

ServiceNow Developer with AI agent experience

Tata Consultancy Services • $80K — $110K *
Plano, TX 75025In-Person
Technical Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a ServiceNow Developer
  • Expertise in building and configuring ServiceNow agents
  • Familiarity with AI delivery, configuration, and quality practices
  • Strong skills in documentation and problem-solving
  • Experience in peer reviews and troubleshooting technical issues
  • Ability to collaborate internationally across different time zones

Responsibilities

  • Develop and enhance AI Agent products, focusing on configuration and testing
  • Perform peer reviews and smoke testing for quality assurance
  • Troubleshoot technical issues and provide solutions
  • Refine agent logic, prompts, and behaviors for better user experience
  • Document development processes and solutions clearly

Benefits

  • Opportunity to work in a fast-paced, innovative environment
  • Collaborate with international teams across EMEA, APAC, and AMS
  • Gain experience in cutting-edge AI technologies
  • Develop skills in advanced ServiceNow functionalities
  • Contribute to the development of AI-centric products
Full Job Description
Must Have Technical/Functional Skills: ServiceNow Developer, Test support, Strong documentation and problem-solving skills Exposure in building ServiceNow agents, ServiceNow platform configuration, or technical design concepts AI enabled delivery, configuration, testing, and quality practices Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment Strong documentation and problem solving skills Development & Enhancement of AI Agent Products Contribute to the development and enhancement of AI Agent products, including: Technical Design Agents Configuration (Config) Agent AI Testing and Quality focused agents Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability. Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment Strong documentation and problem solving skills Salary Range: $80,000 - $110,000 a year #LI-CM2

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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