Tata Consultancy Services

ServiceNow Developer with AI agent experience

Tata Consultancy Services • $100K — $140K *
Norwalk, CT 06854In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience as a ServiceNow Developer
  • Proven experience in building and configuring ServiceNow agents
  • Strong understanding of AI-enabled delivery and testing practices
  • Excellent documentation and problem-solving abilities
  • Ability to work collaboratively across global teams (EMEA, APAC, AMS)
  • Experience in smoke testing and troubleshooting technical issues

Responsibilities

  • Develop and enhance AI agent products
  • Configure ServiceNow platform and technical design concepts
  • Conduct peer reviews and smoke testing of agents
  • Support refinement of agent logic and prompts for improved UX
  • Collaborate with international teams in a dynamic environment
  • Document technical processes and findings effectively

Benefits

  • Collaborative work environment with global teams
  • Opportunities for professional growth in AI and ServiceNow technologies
  • Engagement in cutting-edge AI agent development
  • Supportive culture that emphasizes quality and testing practices
Full Job Description
Must Have Technical/Functional Skills: ServiceNow Developer, Test support, Strong documentation and problem-solving skills Exposure in building ServiceNow agents, ServiceNow platform configuration, or technical design concepts AI enabled delivery, configuration, testing, and quality practices Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment Strong documentation and problem solving skills Development & Enhancement of AI Agent Products Contribute to the development and enhancement of AI Agent products, including: Technical Design Agents Configuration (Config) Agent AI Testing and Quality focused agents Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability. Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment Strong documentation and problem solving skills Salary Range: $100,000 - $140,000 a year #LI-CM2

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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