THE OPPORTUNITYWe are seeking an experienced ServiceNow Developer to build and maintain solutions across IT Service Management (ITSM) and custom-scoped applications.
WHAT YOU WILL DOThe responsibilities below represent the core functions of the role and are not an exhaustive list of all duties.
- Develop and configure ServiceNow solutions (workflows, scripting, integrations, UI, and extensions).
- Ensure platform stability, performance, and upgrade-readiness using best practices.
- Deliver production-ready solutions and balance declarative with programmatic development.
- Architect and automate business processes while identifying needs through team coordination.
- Build strong relationships with vendors and clients to meet quality standards.
- Write and maintain high-quality code that remains stable through upgrades.
- Proactively identify solutions to business-impacting IT issues.
- Translate business goals into technical requirements while acting as a bridge between infrastructure teams and end-users.
- Participate in an on-call rotation.
THE "MUST-HAVES"- Authorization to work in the United States without sponsorship
- Ability to work onsite at Corporate Headquarters in Little Rock, AR
- ServiceNow Certified Application Developer (CAD) certification
- Bachelor's degree in Computer Science, Information Systems, or a related field
- Three or more years of hands-on ServiceNow development experience
- Experience with Workflow Studio and IntegrationHub
- Hands-on integration experience using MID Servers
- Strong understanding of the ServiceNow data model and CMDB concepts
- Analytical and problem-solving abilities
- Excellent oral and interpersonal communication skills
- Proficient in scripting and automation, with strong system analysis and client-solution skills
- Experience leveraging AI-assisted development tools to accelerate coding, troubleshooting, and platform configuration
THE "NICE-TO-HAVES"- Skilled at working within a team-oriented, collaborative environment
- Certified Implementation Specialist credentials (ITSM)
- Familiarity with ServiceNow App Engine Studio (AES)
- Experience in application development, with proficiency in Java, JavaScript, or PowerShell preferred
- Strong technical documentation skills
Location & Hours: This is a full-time, on-site position located at our Little Rock, Arkansas headquarters. A high level of attendance is required as an essential function of this position.
No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position
