Syntricate Technologies

ServiceNow Cloud Discovery Engineer

Syntricate Technologies$100K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-12 years of relevant experience in IT and cloud environments
  • Expertise in ServiceNow Cloud Discovery technologies and methodologies
  • Proficient in IT operations and infrastructure management concepts
  • Hands-on experience with ITOM CloudDiscovery solutions design and configuration
  • Strong knowledge of ITSM processes and frameworks such as ITIL and COBIT

Responsibilities

  • Manage and configure ServiceNow Cloud Discovery in diverse IT environments
  • Upgrade and maintain MID servers related to ServiceNow
  • Map IT assets within customer networks using discovery tools and scripts
  • Troubleshoot daily discovery issues in ServiceNow
  • Load and prepare certificates for Code Signing and Circle of Trust
  • Analyze and resolve end-to-end system performance issues
  • Collaborate with clients to identify process optimization and automation opportunities

Benefits

  • Opportunities for professional development and growth
  • Engagement in a collaborative work environment
  • Access to cutting-edge technology and tools
  • Involvement in meaningful projects that impact the organization
  • Comprehensive health and wellness programs
Full Job Description
Hi,

We are looking for a ServiceNow Cloud Discovery Engineer. Please let me know, if interested.

ServiceNow Cloud Discovery Engineer
Alpharetta, GA (Onsite)
Full Time


Job Title : ServiceNow Cloud Discovery Engineer
Relevant Experience
(in Yrs) 10-12 years
Technical/Functional Skills ServiceNow Cloud Discovery
Experience Required
• Experience on ServiceNow Cloud Discovery technology
• Having sound understanding on ServiceNow Discovery phases
• Hands on experience on different cloud discovery methods
• Familiarity with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.
• Hands-on experience in designing and configuring ITOM CloudDiscovery solutions in the ServiceNow platform.
• Strong knowledge of IT Service Management (ITSM) processes and frameworks (ITIL, COBIT, etc.).
• Strong knowledge of IT Service Management (ITSM) processes and frameworks (ITIL, COBIT, etc.).

Roles & Responsibilities
• Experience on ServiceNow Cloud Discovery technology with heterogeneous environments.
• Hands-on experience on managing, configuring, upgrading MID servers
• Able to understand customer environment, locate and map all of the IT assets by scanning the network and using recognition software or custom build scripts to identify all the components within
• Experience in troubleshooting data to day discovery issues in ServiceNow
• Load required key pairs and certificates for Code Signing.
• Prepare Circle of Trust certificates.
• Import and install certificates for Circle of Trust.
• Create Code Signing key pairs and certificates.
• Specify custom rules in ECC firewall.
• Provide Root Cause analysis on incidents, Performing complex Tasks in Virtual environments
• Analyze on end-end System performance issues
• Collaborate with clients and project stakeholders to gather requirements, analyse business processes, and identify opportunities for process optimization and automation.
• Develop technical specifications, workflows, and integration requirements to support ServiceNow implementation projects.
• Generic Managerial Skills
• Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and project teams.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues.
• Experience with ServiceNow CMDB, CloudDiscovery and integration with third-party tools and system
Education Bachelor/Master

Thanks & Regards,

Sushil Kumar Kwatra
Assistant Manager-Recruitment | Syntricate Technologies Inc.
Direct
Email : [email protected] | Web: www.syntricatetechnologies.com

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