Service Technician Supervisor

Roberts Oxygen Company

• $95K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of supervisory experience preferred
  • Strong customer service and interpersonal skills
  • Excellent written and verbal communication abilities
  • Technical experience in a manufacturing or industrial setting
  • Familiarity with safety systems and regulatory requirements
  • Ability to read schematics and regulatory documentation
  • Proficient in ERP software and Microsoft Office, especially Excel and PowerPoint

Responsibilities

  • Lead and support a team of Service Technicians
  • Ensure safe and efficient service at customer sites
  • Promote operational excellence and regulatory compliance
  • Oversee multiple projects simultaneously
  • Build and maintain strong customer relationships
  • Travel regularly to customer locations and job sites
  • Collaborate with technicians and leadership for consensus

Benefits

  • Low medical premiums with no co-pays and low deductibles
  • Sick leave, dental, and vision care
  • Paid vacation and holidays
  • Profit sharing and 401(k) options
  • Positive and respectful work environment
  • Career advancement opportunities with free training and professional development
Full Job Description
Service Technician Supervisor to join our team in Rockville, MD.

What makes you stand out?

The Service Technician Supervisor leads and supports a team of Service Technicians responsible for installing, maintaining, and repairing equipment used in the delivery and application of industrial, medical, and specialty gases. You have extensive work with cryogenic systems such as bulk tanks, vaporizers, manifolds, and associated controls. Safety is your priority and you ensure safe, efficient, and high-quality service at customer sites while promoting operational excellence, regulatory compliance, and strong customer relationships. Regular travel to customer locations and job sites is required. You are a multi-tasker and have experience overseeing multiple projects simultaneously.

Requirements

Responsibilities and requirements will include but are not limited to:
• Prior leadership or supervisory experience preferred
• Strong customer service and interpersonal skills
• Excellent communication (written and verbal), organization, and problem-solving skills
• Previous technical experience working in a manufacturing / industrial environment
• Experience with safety systems, regulatory requirements, tanks, valving, piping, tubing
• Ability to read and interpret schematics, blueprints, P&ID's, and regulatory documentation
• A desire to roll-up your sleeves, learn the technology, and understand customer applications
• Ability to interact with service technicians and company leadership to obtain consensus and buy-in
• Self-motivated, independent and resourceful
• Proficient with ERP software and Microsoft Office suite including Excel and PowerPoint
• Bachelor's degree preferred
• Clean driving record and ability to pass a drug screen and background check
• Regular and predictable attendance is an essential job duty of all positions at Roberts Oxygen

Benefits

What's in it for you?
  • Excellent base salary range of $95,000-$100,000 and quarterly bonus opportunities
  • Low medical premiums, no medical co-pays, and low out-of-pocket deductibles
  • Sick leave, dental, and vision care
  • Paid vacation and holidays
  • Profit Sharing and 401(k)
  • Positive, respectful, and customer focused work environment
  • Career advancement opportunities with free training and professional development


Since our founding in 1966 as a local distributor of compressed industrial, medical and specialty gases, cryogenic gases and equipment, welding equipment and supplies, we have expanded our capabilities and services to meet the ever-changing needs of our customers. Today, Roberts Oxygen is recognized as the finest service oriented independent distributor from Pennsylvania to Florida with 57 locations, serving 9 states.

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