Service Supervisor (Wysox, PA)Pay: $100k-$130k DOE
Expiration Date of Job Posting: Continuous
POSITION SUMMARY:We are currently seeking a driven, hands-on Service Supervisor to lead our highly skilled team in Wysox, PA. This role demands someone who can "lead from the front"-motivating and guiding technicians while ensuring the highest standards of safety, quality, and timely project completion. Our ideal candidate has a strong background in electrical and automation systems, a passion for excellence, and thrives under pressure, even in extreme weather conditions. If you're ready to rise to the challenge, we'd love for you to join our team.
JOB QUALIFICATIONS:- High school diploma or GED from an accredited institution.
- Prior automation experience in the oil and gas industry is required.
- Previous supervisory experience is required.
- Must be in sound physical health due to the physical demands of the work.
- Strong teamwork, quick learning ability, and the ability to follow instructions.
- Proficient in English (speaking, reading, and writing).
- Strong computer skills, particularly in Microsoft Office.
- Mechanical aptitude and familiarity with electrical installations
- Possess a valid driver's license with a good MVR.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:- Comply with all company safety procedures and maintain a safe, clean work environment.
- Supervise and coordinate the work of service technicians.
- Install and maintain company products at customer sites.
- Participate in the hiring, onboarding, and training of new employees.
- Provide ongoing coaching, mentoring, and leadership to direct reports.
- Investigate and resolve personnel issues and take corrective action when necessary.
- Monitor and evaluate employee performance, including conducting performance reviews.
- Ensure accurate documentation of hours worked, parts used, and services performed.
- Deliver outstanding customer service, including participating in site visits and follow-up calls.
- Communicate professionally with internal staff, customers, and vendors.
- Ensure adherence to company policies, procedures, and safety protocols.
- Submit reports to Corporate and customers as required and on time.
- Support sales team with site layouts, equipment lists, and customer quotes.
- Be billable and field-active whenever practical.
OTHER JOB FUNCTIONS:- Manage time, projects, and personnel effectively.
- Complete required training and maintain up-to-date safety certifications.
- Assist with inventory counts and control.
- Maintain knowledge of industry safety regulations and standards.
- Ensure proper use, maintenance, and security of company tools, vehicles, and equipment.
- Follow management instructions efficiently and professionally.
- Travel to other locations for work or training, as needed.
- Respond to company communications (voicemail, email, text) on all scheduled workdays.
- Perform other duties as assigned.
WORK CONDITIONS:- Work in varying environments, including extreme weather conditions.
- Stand for extended periods and engage in physically demanding tasks.
- Lift, push, pull, and carry up to 60 pounds.
- Perform general administrative tasks as needed.
- Climb stairs, work at heights, or in confined spaces when necessary.
- Maintain regular, punctual attendance. The standard schedule is 50+ hours per week.
Winn-Marion offers eligible employees a generous benefits package, including the following: - Paid Time Off (vacation days, rest days, sick days, holidays, birthday, and a floating holiday all amounting to a minimum of 27 days annually)
- Medical, Dental, Vision and Life Insurance
- FSA and HSA Options
- Discounts offered via Perks at Work
- 401(k) + matching
- Profit sharing
- Employee Assistance Program
Eligibility for benefits depends on the type of positions and whether the position is full-time, part-time, or temporary. Any offer of employment is contingent upon passing pre-employment requirements, including drug screen and criminal background check.
Pay Range: $100,000 - $130,000 per year
