Service Sales Representatives are responsible for developing, managing, and maintaining a client base of customers for the commercial repair division.
RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill, and/or ability required.
Minimum Qualifications- Education:Minimum high school graduate, bachelor's degree preferred.
- Experience: At least 3 years of related outside sales or business development experience, commercial roofing sales experience preferred.
- Driver's License: Required
Knowledge, Skills, and Abilities
- Proficient in Microsoft Outlook, Word, and Excel
- Experience with a CRM, and an estimating software is a plus
- Excellent written and verbal communication skills
- Possess a motivated, professional and self-starter attitude
- Ability to work independently in the field, and manage priorities and calendar
Essential Functions- Develop new accounts and manage existing accounts in our customer base.
- Meet monthly, quarterly, and annual sales goals.
- Provide constant communication and promote services provided by the company.
- Generate leads for repair and service work through cold calling, door knocking, referrals, service hand-off, account management, and networking.
- Utilize the Salesforce CRM system daily for the management of accounts, scheduling, proposal development, and recording of sales-related activity (cold calls, inspections, on-site customer meetings, door knocking, and pipeline).
- Consult and specify roofing system repairs to meet customer needs in compliance with industry standards.
- Physically access roofs to estimate and analyze existing roof conditions, including proper core cuts when applicable.
- Participate in and coordinate trade shows, architect / property manager / hospitality expos, and marketing functions.
- Utilize BOX to manage and document roof conditions in the field and in the development of repair proposals.
- Participate in sales meetings, internal trainings, manufacturer seminars, and conferences to continue industry education and development.
- Provide operations team with necessary information and support the success of the project.
- Assist in receivable duties associated with your accounts when directed by management.
Physical Demands- Requires removing ladder from vehicle ladder rack, setting up ladder, and climbing ladder to safely access roofs for service evaluation.
- Requires the ability to lift and carry items weighing 50 pounds.
- Requires the ability to stand, walk, and balance for long periods of time.
- Requires use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing.
- Requires seeing details at close range.
- Requires repetitive movement, bending, twisting, kneeling, crouching, stooping, or crawling.
Work Environment- Working in temperatures above 906F or below 326F.
- Working at heights and in other potentially dangerous conditions.
- Exposure to extremely bright or inadequate lighting.
- Exposure to loud, distracting, or uncomfortable noise levels.
- Exposure to contaminants, hazardous materials, and potentially hazardous equipment.
- Exposure to minor injuries such as burns, cuts, bites, or stings.
- Performing work where errors may have significant consequences. Strict adherence to all safety policies, procedures, and regulations is required.
DisclaimerThe statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
