Service Sales Account Manager

HCI Systems, Inc.

$60K — $300K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree or equivalent experience; Bachelor's degree in marketing, business, or engineering preferred.
  • At least 2 years of sales or business development experience in commercial fire alarm, sprinkler, or related industries.
  • Proven success in selling service agreements to various organizational levels.
  • Strong understanding of building life safety inspection codes and standards.
  • Proficiency in common fire and life safety systems and equipment.
  • Effective written and verbal communication skills with a tactful approach to customer interactions.
  • Self-motivated and organized, with the ability to prioritize tasks in a fast-paced environment.

Responsibilities

  • Prospect and develop customer relationships, focusing on upselling and multi-line services.
  • Identify customer needs and create strategies to meet their business objectives.
  • Propose low voltage system upgrades to enhance client facilities.
  • Sell inspections for fire alarms and sprinklers, ensuring compliance.
  • Generate proposals for repairs and services stemming from inspections and client inquiries.
  • Collaborate with contractors and facility managers for required fire protection work due to tenant improvements.
  • Work closely with service teams to maintain high customer satisfaction levels.
  • Conduct seminars and demonstrations to generate leads and showcase products.

Benefits

  • Unlimited growth opportunities due to expanding product lines.
  • Comprehensive benefits package including 401(k) matching and reduced-cost medical, dental, and vision insurance.
  • Generous paid time off and holiday policy.
  • Weekly pay schedule with every Friday payday.
  • Employee perks such as wellness programs and appreciation events.
Full Job Description
Overview

Grow with us!

 

In this role, you will partner with existing customers and build new relationships to provide low voltage, fire, life safety products, and services.

 

Responsibilities
  • Prospecting and developing customer relationships to include upselling and multi-line development of services, providing and negotiating pricing proposals to showcase our superior customer service.
  • Identifying customer needs and developing strategies to meet business objectives.
  • Identify and propose low voltage system upgrade opportunities.
  • Selling fire alarm and sprinkler annual and 5-year inspections.
  • Generating proposals on repairs and service work identified during inspections and customer requests
  • Identify and propose fire alarm and sprinkler work required due to tenant improvement work in a building.
  • Key focus on working with contractors, facility managers and property managers to do the above.
  • Working closely with the service team to ensure customer satisfaction.
  • Conducting seminars and demonstrations to identify and generate leads for prospective customers.
  • Participating in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company27s image.
  • Achieve agreed upon sales targets and outcomes within schedule.
Qualifications
  • Associate degree or equivalent experience required; bachelor27s degree in marketing, business, or engineering preferred.
  • At least 2 years of successful experience in sales, business development, or consulting within the commercial fire alarm, sprinkler, suppression, life safety, or related commercial building/construction industries.
  • Demonstrated success in selling service agreements to various levels within customer organizations.
  • Proficiency in common fire and life safety systems and equipment.
  • Understanding of building life safety inspection codes and standards (including IFC, IBC, NFPA, CMS, etc.).
  • High degree of self-discipline and ability to prioritize and meet deadlines in a fast-paced corporate environment.
  • Excellent written and verbal communication skills, using tact and diplomacy when dealing with customers.
  • Must be reliable, self-motivated, success-driven, with excellent organizational, negotiating and follow-up skills.
  • Proficiency in industry-related equipment including Windows, MS Office, and customer relationship management (CRM) software.
  • Applicants must meet requirements in relation to background, have a valid driver27s license and a clean driving record.
  • Regular, reliable, predictable attendance.

**compensation range includes potential commissions earned on sales**

 

HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.

 

Why Join Us?

  • Unlimited GrowthOur expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
  • Comprehensive BenefitsEnjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
  • Paid Time OffRecharge with paid holidays and our PTO plan
  • Weekly PayGet paid every Friday.
  • Employee PerksFrom appreciation events and department outings to wellness programs and pet insurance, we invest in our team27s well-being.
Pay RangeUSD $60,000.00 - USD $300,000.00 /Yr.

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