Job Function:
Procurement
Job Sub Function:
Procurement Business Engagement Leads
Job Category:
Professional
All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America
Job Description:
We are searching for the best talent for Service & Repair Supply Planner – Orthopedics.
Purpose: As a Supply Planner, you will intake Global Service Depot requests and validate them against available inventory and planned replenishment; execute manual allocation logic to distribute repair components globally; resolve repair depot backorders and respond to fulfillment issues flagged by depot stakeholders; coordinate with inventory and logistics teams to ensure timely order fulfillment and track shipments to global depots for on-time delivery; work with transport partners to expedite customs hold resolutions; and create and process depot sales orders in the ERP system to close the fulfillment loop.
You will be responsible for:
- Intake Service Depot Orders and validate them against available inventory and planned replenishment.
- Execute manual allocation logic and distribute repair components to global depots.
- Collaborate with the Service & Repair Replenishment Planner to resolve any Service & Repair depot backorders and respond to fulfillment issues raised by depot stakeholders.
- Coordinate with inventory and logistics teams to ensure timely order fulfillment.
- Track shipments to global depots and monitor on-time delivery and identify exceptions.
- Work with transportation partners to resolve customs holds and expedite international shipments.
- Create and process service depot sales orders and shipments in ERP systems to close fulfillment loop.
- Communicate status updates and escalate supply or fulfillment risks to stakeholders as needed.
- Resolve sales order-to-invoice discrepancies, returns, quality issues, and supplier non-conformances for global service depots, coordinating with S&R Replenishment Planner and depot stakeholders to achieve timely corrective actions.
- Other duties as assigned.
Qualifications/Requirements:
- Bachelor's degree in supply chain, Logistics, Business, Engineering, or related field (or equivalent experience). Prior experience in a regulated environment (i.e. medical device, pharmaceutical) preferred.
- 2–5 years of supply planning, inventory planning, materials management, or procurement experience — preferably supporting service/repair or manufacturing operations.
- Experience working with, managing, and implementing ERP/MRP systems, (SAP, JDE XE, MDS&R) strongly preferred.
- Proficient in Microsoft Office (including Excel, Word, PowerPoint, Outlook, etc.).
- Knowledge of global logistics, customs processes, and international shipping documentation. (XPS knowledge preferred)
- Proven ability to manage supplier interactions and resolve fulfillment issues (back orders, discrepancies, returns).
- Ability to prioritize, meet deadlines, and work across multiple time zones.
- Effective verbal and written communication skills; experience coordinating with global, cross-functional stakeholders.
- Proactive, results-oriented self-starter who takes initiative to solve problems.
Required Skills:
Preferred Skills:
Analytical Reasoning, Business Behavior, Business Data Analysis, Business Savvy, Category Management Strategy, Communication, Critical Thinking, Data Analysis, E-Procurement, Execution Focus, Financial Competence, Innovation, Negotiation, Process Oriented, Procurement, Procurement Policies, Procurement Systems, Project Support, Purchase Orders, Risk Management, Stakeholder Management, Strategic Thinking, Supplier Collaboration
